Customers Insights

Shreyansh Patel - Estates - 31/10/2023 "Very professional to deal with, helped us with all the documentation and it was very smooth"

Harpreet - Estates - 31/10/2023 - Stratford "the staff at river heights are great. Always very helpful. it is a shame a bout the lifts as they do not work most times."

Harpreet - Estates - 31/10/2023 - Stratford "the staff at river heights are great. Always very helpful. it is a shame a bout the lifts as they do not work most times."

A Rahman - Estates - 25/10/2023 "I had a long day of work and to top it all of my keys fell in the drainThe concierge come to the rescue within minutes and managed to squeeze his hands through and hook up my keys. The problem was solved within minutes and they went above and beyond to help me today. Thank you for his incredibly hard work!"

Celsa Ezra - Estates - 24/10/2023 - Enfield "Ringley have been supporting a number of leaseholders as managing agent - including myself - through a large insurance claim. It’s not an easy job managing 40+ different competing leaseholder interests and I commend them for handling such a tricky situation. They have been responsive, informative and have advocated my needs and interests to all third party stakeholders. The claim is still ongoing and will take a significant amount of time to resolve but had it not of been for Ringley I do not think we would have made any progress at all. I strongly recommend them."

Stephen Webb - Estates - 16/10/2023 - Enfield "Very happy with the service, very helpful, especially with our move. Quick and reliable and easy to talk to. Anything I’ve asked for he is quick to explain any situation! "

Jabril Abdirazak - Estates - 14/10/2023 "I am delighted to share my experience with our residential manager Nusha. They have proven to be an invaluable asset to her team. Her unwavering dedication and empathy make them stand out. No matter the challenge, they approach it with a warm and compassionate attitude, putting the residents' needs first. Their ability to get things done is truly remarkable. From maintenance requests to things she is not familiar with , Nusha consistently exceeds expectations. They have a unique talent for tackling even the most complex tasks with efficiency and a smile. I am continually impressed with their commitment to creating a harmonious living environment and their outstanding problem-solving skills. I couldn't be more grateful for their hard work and their genuine care for the well-being of all residents. Thank you for your exceptional service!"

Jabril Abdirazak - Estates - 13/10/2023 "I am delighted to share my experience with our residential manager.They have proven to be an invaluable asset to her team. Her unwavering dedication and empathy make them stand out. No matter the challenge, they approach it with a warm and compassionate attitude, putting the residents' needs first. Their ability to get things done is truly remarkable. From maintenance requests to things she is not familiar with , consistently exceeds expectations. They have a unique talent for tackling even the most complex tasks with efficiency and a smile. I am continually impressed with their commitment to creating a harmonious living environment and their outstanding problem-solving skills. I couldn't be more grateful for their hard work and their genuine care for the well-being of all residents. Thank you for your exceptional service!"

Rebecca - Estates - 12/10/2023 - Stratford "The Concierge team at River Heights has been excellent in providing support and being immediately responsive to our concerns, anxieties especially in the last few weeks. We have been trying to resolve multiple concerns in our flat as well as issues within the property. I finally feel that each problem is being concerned one by one with a logical and reasonable sustainable approach. The environment in the rubbish bin room in the basement has improved drastically and on multiple occasions I no longer need to wear a mask nor bring my own fly spray when dropping down my rubbish. Really appreciate that it’s a 24/7 responsibility and it’s a huge task and a lot of people’s daily lives involved and affected. Please keep this up !!!! and it means a lot to come home to a safe and comfortable place environment."

Ying Zhi Kong - Estates - 11/10/2023 - Stratford "The people at the concierge are really friendly and helpful. They were so patient and ready to help. They make an effort in getting to know the residents and would let us know when we have a parcel. Couldn't ask for a better service from them both"