Customers Insights

Mystery - Estates - 15/10/2025 "Shoutout to our Maintenance operative who is also the electrician at Prospect Place, Cardiff. I had a lighting problem recently and Dan got it resolved quickly and efficiently. What truly stands out is that he is polite, friendly and positive attitude which makes all the difference; always smiling and happy to help, even though he must have so much work to do here at Prospect Place."

Mr Schaffer - Estates - 15/10/2025 "The Estate Management team at Prospect place, Cardiff are very attentive and professional. I have never experienced such a well run estate."

Nick Davies - Estates - 14/10/2025 "Lady Isle house looking spotless - the cleaning crew doing a fantastic job"

Hass - Estates - 14/10/2025 "I’ve had a property managed prospect place for over 12 years, and the concierge has been absolutely amazing throughout. He’s always professional, helpful, and quick to resolve any issues. Excellent communication and genuine care for clients, truly a pleasure to deal with. Highly recommended!"

Consumer - Estates - 14/10/2025 "Can I say what a great group of staff these guys have at prospect place in Cardiff, they go above and beyond with any problem that occurs 100% better than the others I’ve dealt with "

Michael David Thomas Davies - Estates - 14/10/2025 "I would like to highly commend all the staff at Ringley working at Prospect Place Cardiff .In particular the estates team of Ringley of whom provide high levels of professionalism towards MDT Electrical .Working alongside the individuals mentioned makes our job in providing all aspect of maintenance work at Prospect Place extremely easier .Thank you to all at Ringley"

Morgan - Estates - 14/10/2025 "The estates team have engaged our services as a cleaning contractor on several occasions. Great team and communication. Happy to continue supplying services to them."

Diane - Estates - 13/10/2025 "My experience with Ringley is great because of the Concierge, he makes all the problems we have disappear, with the way he deals with everything, calm, friendly and efficiently. He has gone above and beyond since he first started, but not sure when that was so made up my date. Asset to this company, we all agree"

James - Estates - 13/10/2025 "The concierge is so helpful and is always there with a big smile. He’s gone out of his way to help me after I couldn’t find my parcels, always a pleasure to speak to"

Laura Thomas - Estates - 13/10/2025 "I would like to give a shout out to the concierge, he always is so polite, helpful and I’m always greeted with a smile, I had to make a call today to concierge as the postman delivered my parcel to the wrong building, I reported this to him, along with a photo, he called me back within minutes and located my parcel in another block and I was able to retrieve it! This isn’t the only positive experience I’ve had from him."