Customers Insights

Mr R - Estates - 16/04/2012 "Nick, Many thanks to yourself and Luke for the swift response. You have done the maximum you could have under the circumstances and for that I am very appreciative."

Ms R - Estates - 22/05/2012 "Lee, thank you for the reassurance about the lighting. You're doing a great job, thank you. "

Mr W - Estates - 23/05/2012 "Dear Girish, Thank you for the email. Not sure how much you realise how much this means. It's good to have a swift reply. Your web site is great and promises a lot."

Ms R - Estates - 04/04/2012 "Keep up levels of communication - thanks to Nicholas for spending time to talk over charges/projects on the phone last week. Please keep up the momentum on improvement projects"

Mr C - Estates - 10/04/2012 "We feel good about moving forward and hope that Mark and Lisa can make the improvements that we and Ringley want."

Mr C - Estates - 25/04/2012 "I want to thank Mary-Anne and Lee for their help in resolving the issues. I'd like to express my gratitude to Lee, both he and Mary-Anne have been excellent in sorting out my problems. I know from speaking to many owners that they're happy with Lee, in particular his quick responses to queries and emailing back the same day he receives the email. 2010-2011 was disastrous due to auditing problems but Lee is now on top of things. I appreciate Mary-Anne spending the time to look into the issues, she's obviously a very capable lady."

Mr W - Estates - 20/04/2012 "Wow Girish. Very nicely put. You have made it perfectly clear. I can see why you have been put into communications. Excellent clarification. Thanks a lot."

Mr T - Estates - 29/03/2012 "Thanks very much again for sorting out payment so promptly. We appreciate your pleasant helpfulness and efficiency."

Ms D - Estates - 28/03/2012 "Hi Nicholas, Thanks for all the update. That’s brilliant re the cleaners for the outside. That’s brilliant re the window redec etc, I think it is badly needed. Also, very pleased about the new gardeners. Thanks for update again. I am going to let the directors know all this positive information you sent me etc. PS gates working a treat so far, and zapper no longer temperamental like it was! So far so good! "

Mr P - Estates - 19/03/2012 "Again many, many thanks for all your patience, help and professionalism over these last few months. You've been a great source of support which in itself has also lent some small comfort in what has been quite a horrible time for us. Thank you. "