Customers Insights

Gardenfix (contractor) - Estates - 07/09/2011 "Muhammad, Thank you for your help in this matter, you have been absolutely excellent in your support as always. "

Gardenfix (contractor) - Estates - 03/10/2011 "Mary-Anne, I have to say this, as people are too busy in this world to afford compliments, your accounts department is unparalleled in any company I work for / have worked for-Muhammad is such a sweetie-please may I have him ;o) "

Mr H - Estates - 19/05/2011 "My pleasure! (nice flowers), Cheers (for suggesting that as well as us sending out contact detail forms to owners, so they can update these to ensure we have their latest contact information, it would be useful if owners could update their contact details on the Gateway as well."

Ms E - Estates - 06/07/2011 "Thanks Mary-Anne. Also just to say thanks for a sensible approach being applied. (We pulled the Board together to get a Zero tolerance policy on a leaseholder who kept making excuses to continue his breach of lease)."

Mr A - Estates - 25/07/2011 "Dear Mary-Anne & Jason We have a great working relationship with Nick. One of our residents, Mr Ramsay, has commented how impressed he is with Nick's level of competence. We look forward to continuing our work with Nick in relieving the block from its issues. I am happy to report that we have already made large headway in such a short space of time and it could not have been done without our new Site Managers help."

Mr S - Estates - 30/06/2011 "Hi Katherine, Thank you for the quick reply, this puts my mind to rest. Also thank you for all your help throughout the year, it was an outstanding job well done!"

Mr R - Estates - 29/06/2011 "Dear Kathy, Thanks again for you in-put. Your expert handling of the situation has really put us at ease and we are very grateful."

Ms D - Estates - 23/06/2011 "A special note of thanks to Lee Harle (Solicitor), for chairing the meeting and responding to all members of the company's queries."

Ms E - Estates - 07/07/2011 "Ultimately I am glad that we have found a way forward and thanks to Mary-Anne for pushing us to a place where we can take an approach of compliance and move forward."

Ms B - Estates - 25/07/2011 "Dear Sirs, I have been in the building for 3/4 years now. I believe the cleaners and gardeners to do an excellent job. I have observed them cleaning the door frames which I was most impressed with. The whole team are really up against it as the residents do not treat the grounds with the respect they deserve. A recent spell of criminal damage to the lighting and plumbing outside number 30-35 has resulted in Ringley having to act swiftly and they have admirably done so. "