Customers Insights

Ms B - Estates - 30/09/2011 "I just wanted to send a short note to thank you for the letters you posted into the flats of Acol Court today as well as for removing the ladder outside. (Edward, the Property Manager of the site personally hand-delivered the letters to owners)."

Weston Homes Plc - Estates - 11/08/2011 "Thank you for your letter advising me that Ringley have been awarded the Gold award for Block Management by The Times. Coupled with being runners up to Knight Frank in the Enfranchisement and Right to Manage awards, and a finalist in the National Training awards, Ringley have certainly had a rewarding year, with their hard work, commitment and enthusiasm being well received and recognised in a difficult market place. May I congratulate you and your staff on a very well deserved achievement and to wish you all continued success for the future."

Mr L - Estates - 22/08/2011 "My thanks again for the courteous manner in which you handled my enquiry."

Mr L - Estates - 26/09/2011 "Clear, concise and easy to understand financial information with no abbreviations, jargon or anything else that could confuse the untrained client/resident. So far so good."

Islington Chamber Of Commerce - Estates - 05/10/2011 "Mary-Anne, The Ringley Group have been shortlisted for The Community engagement/regeneration awards Award and Environmental Responsibility Award. We valued your application submission which clearly reflected the hard work that yourself and your team have clearly undertaken in going the extra mile in your chosen field. It is a great honour to be selected as a finalist."

Ms A - Estates - 11/10/2011 "The email is just to say many thanks. I have now met lots of London estate agents having looked at about 25 properties. Your very helpful attitude was one of the best."

Mr L - Estates - 15/09/2011 "I have been impressed with the efforts of Lisa to deal promptly with operational issues."

Gardenfix (contractor) - Estates - 21/10/2011 "Dear Muhammad, I have worked for Ringley for approximately 4 years in the capacity as a cleaning and gardening contractor. I can wholeheartedly say that your system of invoicing and payment is unparrelled. All costs are scrutinized prior to works being carried out and works orders issued. Ringleys then treats the contractors fairly and pays well within 28days and allows the contractor the chance to track the payment. Within your role in the finance department I have always found you approachable, fair and brutally honest and frank. When we have been asked to provide credit notes in compliance with our money back guarantees you have supported your client by chasing these, which shows your dedication to your employer, as an employer I cannot fault this. In recent times, and at the present time, we have had to undergo changes within our organisation due to matters out of our control and you have always been understanding assisting where you can-and this email is to thank you for this support. I find in your profession, especially in finance, you are hounded mercilessly and when you do things right and correctly and make us as a contractor feel worthwhile it should be applauded. Thank you for this professionalism, which gives me the faith to give 110% to Ringleys."

Ms G - Estates - 13/10/2011 "Hi Karen, no problem! I was able to get into the panel and found your explanation of how I could create them really helpful. "

Mr C - Estates - 18/10/2011 "On a separate matter I just wanted to mention how I have been impressed with the communication from Ringley over the last 6-9 months. Thank you to you and your staff!"