Customers Insights

Mrs G - Estates - 02/03/2012 "The noise upstairs has been going on for years and now it's nearly sorted so well done, your work is much appreciated. I appreciate you keeping us updated too. It gives me so much confidence that somebody was able to solve it."

Mr M - Estates - 01/03/2012 "Luke, all your hard work is appreciated"

Mr G - Estates - 07/02/2012 "I'd like to thank Emma for her help in removing the sofa from the bin store. She went above and beyond the call of duty and got some good quotes which would save money for removing it via the council. The way she communicated made it easy for me to know what the situation was and this was very helpful."

Miss S - Estates - 16/02/2012 "Jasper spoke to Miss S after a system error meant there was a problem with payment she had made. He got the information for her within the hour and she appreciated his response and resolution. "

Mr P - Estates - 08/02/2012 "It was good that Ringley came on board, I'm happy that things are getting done to move forward so the building can be restored to its former glory. Owners appreciate the work Ringley is doing as the site needed a lot of work being done to it once handed over to Ringley to manage. (Feedback at an AGM). "

Mr A - Estates - 08/02/2012 "Cheers Girish, I appreciate everything you're doing"

Miss H - Estates - 01/02/2012 "After assisting Leo in the Ringley Legal Department, Leo commented – “I feel Lisa done a great Job not only working in tandem with me on the litigation but for the site and ironically for the leasehold owner in debt. Clarity to detail and site knowledge was impressive. I feel that knowing your stuff about site issues, clarity and attention to detail and basic care are a service to the client anyway-so all these were there by Lisa. "

Ms Y - Estates - 05/02/2012 "You are a great service manager, I appreciate all the work you do. The proposed budget is great, certainly swings and roundabouts, some costs down some up... but overall very good.. thanks Katie. I have to say you did a great job of getting the shed set up and the railing in front. "

Mr M - Estates - 02/02/2012 "I greatly appreciate you following-up with me about this."

Mr G - Estates - 31/01/2012 "From cash flow perspective, the block has made good progress. Ringley collected £46,000 of cash contributions from Genesis Housing Association (largest leaseholder with 30 flats in the block) in the first three months of their management. This compares to £18,000 which Genesis paid over a 12 month period immediately before 1/11/11."