Customers Insights

Frances Mcgarry - Estates - 22/11/2019 "Dear Maryanne I can only thank you and your team so much for the professional way you are dealing with all the issues at our block and with such pressure from a group of residents. It hardly seems adequate but nevertheless Thank you very much "

Ms N - Estates - 03/09/2019 "Gavin, thank you so much for your email. I really appreciated how you handled the call too. It was all quite a shock at the time. "

Mrs B - Estates - 31/08/2019 "We're very happy that you are being so proactive with the issues raised. Refreshingly great communication - transparent, open and honest. Well done."

Mr B - Estates - 02/09/2019 "I wanted to say that it was an absolute pleasure to meet Sarah and go round the development with her on the site visit. A site director and I found her to be extremely professional and thorough. She is a credit to your company and I hope you pass this email on to your directors."

Ms W - Estates - 26/03/2019 " I've always found you very responsive and pro-active, within the limits of your work and responsibility. Thank you for the time you have given us. I hope that you know my appreciation of professionals like you in this industry. "

Mr & Mrs S - Estates - 09/03/2019 "Your response to our query is most appreciated. Also, of course, for your generosity regarding the £5 credit to our service charge for being the first person to report the issue, for which we are most grateful. "

Miss M - Estates - 23/07/2019 "Jennifer, I just wanted to thank you for all the work you are going for us at Arthur Court . You have made great progress in trying circumstances and I for one am very very grateful"

Kamil Hochvald - Ringley Law - 24/05/2019 "I have worked with (and against!) numerous lawyers during my corporate lives, in New York, Toronto, Boston, San Francisco, Dallas, etc, (I will be 74 next birthday) and have come to value the delicate balance between the lawyer taking instruction from the client and the client taking advice from his lawyer. Not all lawyers do well at that but you are one of the few. "

Mr G - Ringley Law - 24/05/2019 "I have now known and worked with Lee, Partner of Ringley Law for 4 years and he has given us a service second to none. We have managed to achieve something that's never been done in this companies 40 year history. Taken on one of the largest Solicitors firms in London and we managed to buy the Freehold of our block of flats in NW London. Lee always goes over and above what is required. He knows property law and the processes that needs to be followed so ensure the right outcome. I would have absolutely no problem recommending him to anyone that needs his expertise. Subsequently he has managed to get some more work following this with another landlord and from what I hear they are doing just fine as well. "

Ms F - Estates - 22/05/2019 "Thank you so much for your report and work. You are our eyes and ears and we know you work very hard to keep the place as it should be. Having been in property management myself, I know what a trial it can be, but believe me, we do appreciate your work. Keep up the good efforts. "