Customers Insights

Mr B 11/04/2016

Estates -
Email

I am so grateful for your help, thank you.

Mr P 06/01/2016

Estates -
Email

Hi Kumari, Thank you. Very efficient. (In relation to financial queries).

Estate Agency 13/05/2016

Estates -
Email

Dear Leah Thank you for your help. It has been a pleasure working with you. Thank you for everything, even the on-site caretaker has been a great help.

Managing Agent 30/09/2015

Estates -
Phone

You're a star! (Helping with a service charge query).

Managing Agent 21/07/2015

Estates -
Phone

The Receptionist (Natalia) yesterday was wonderful. Just to let you know, she's really brilliant. You're lucky to have people like that I think.

Ms T 02/08/2015

Estates -
Email

I very much appreciated the new Common Parts rules early in the year, from Simon, which was firm but friendly. Well done Ringley.

Mr B 30/07/2015

Estates -
Email

Dear Mary Anne, I thought I ought to write and say what a breath of fresh air Simon Edwards is. Not only does he respond to emails in a timely manner, he also replies to messages left on his phone and does exactly what he says he will do. If he cannot do something or does not understand (service charge complications) he merely says so or asks for a full, from the beginning, explanation. Hope all goes well.

Ms Taylor 20/08/2015

Estates -
Email

Following a £2.8M court case over overheating to the communal areas, Ringley's Building Engineering Team came up with a solution. Here is what an owner said: I am very happy with building cooling and more pleasant smell. It works - thank you Alex!

Mr C 05/06/2015

Estates -
Email

Hi Mark, We exchange contracts today & complete on the 19th of June. I wish to thank you for all your help & support throughout our time at the property & whilst in Australia. You are without doubt the most efficient & responsive site manager we have ever had the pleasure to deal with.

Mr S 12/05/2015

Estates -
Phone

This explanation you've given me is very clear.
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Mr B - Estates - 11/04/2016 "I am so grateful for your help, thank you. "

Mr P - Estates - 06/01/2016 "Hi Kumari, Thank you. Very efficient. (In relation to financial queries)."

Estate Agency - Estates - 13/05/2016 "Dear Leah Thank you for your help. It has been a pleasure working with you. Thank you for everything, even the on-site caretaker has been a great help. "

Managing Agent - Estates - 30/09/2015 "You're a star! (Helping with a service charge query)."

Managing Agent - Estates - 21/07/2015 "The Receptionist (Natalia) yesterday was wonderful. Just to let you know, she's really brilliant. You're lucky to have people like that I think."

Ms T - Estates - 02/08/2015 "I very much appreciated the new Common Parts rules early in the year, from Simon, which was firm but friendly. Well done Ringley."

Mr B - Estates - 30/07/2015 "Dear Mary Anne, I thought I ought to write and say what a breath of fresh air Simon Edwards is. Not only does he respond to emails in a timely manner, he also replies to messages left on his phone and does exactly what he says he will do. If he cannot do something or does not understand (service charge complications) he merely says so or asks for a full, from the beginning, explanation. Hope all goes well."

Ms Taylor - Estates - 20/08/2015 "Following a £2.8M court case over overheating to the communal areas, Ringley's Building Engineering Team came up with a solution. Here is what an owner said: I am very happy with building cooling and more pleasant smell. It works - thank you Alex!"

Mr C - Estates - 05/06/2015 "Hi Mark, We exchange contracts today & complete on the 19th of June. I wish to thank you for all your help & support throughout our time at the property & whilst in Australia. You are without doubt the most efficient & responsive site manager we have ever had the pleasure to deal with."

Mr S - Estates - 12/05/2015 "This explanation you've given me is very clear."

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