Customers Insights

Peter Beckerley - Estates - 01/10/2024 "A fantastic organisation in my opinion - our services are well-organised, with regular updates, and they work very hard for the owners. Prospect Place has been transformed for the better since they took over from Warwick Estates."

Celia Monaghan - Estates - 12/09/2024 "Thank you so very much for sending a member of the team today to sort out issues in the apartment - he is so helpful and willing and friendly and what an absolute treasure he is that I felt compelled to write a review - an absolute asset to Ringley - thoroughly decent and knowledgeable and so very nice and pleasant - credit to your team xx"

Derek Davies - Estates - 16/08/2024 "i just wanted to say that there has been a huge difference in almost every aspect since Ringley took over from the previous company that was here . In particular communication has been so much better ."

Mr David Owens - Estates - 16/08/2024 "Apartment block at Caldey Island House is always kept spotless. Great work guys"

Stephen Peasley - Estates - 09/08/2024 "The housekeepers were professional and very efficient in handling and rectifying our complaints. Their work was excellent and there customer service second to none."

Kn - Estates - 23/07/2024 "Ringley inherited a wealth of historical problems that were acerbated by the previous managers. They have taken on the job with expertise and grace, absorbing a lot of pent-up frustration that's no fault of their own along the way. An excellent decision by our Board of Directors to choose Ringley. I'd like to particularly single out the MD for praise, but clearly the improvement isn't the work of one person alone."

Of Horndean - Estates - 26/07/2024 "The Estate Manager based in Cardiff has been very helpful in resolving an issue with the ceiling. He has kept me informed at every step of the job.A pleasure to deal with and provides excellent service."

Customer - Estates - 26/07/2024 "I would like to thank the Estate Manager for going beyond her job description on my app ceiling this had been left through no fault of mine she dealt with it quickly professionally and I am one who is grateful as the task she did I was going to try and do but as an older resident would have found very hard she took that on board and dealt with it this is from one very grateful resident to your firm who have the luxury of having her on board"

Rachel Lewis - Estates - 26/07/2024 "The Management team here in Prospect Place, the estates team are stars! Always engaging, friendly, and helpful (how they manage to remember any of us is a mystery, they're so busy with so many of us, but the always do!). I want to commend them particularly for their care over the repair and painting of my apartment following a flood - wonderful in the first instance, and their follow up (to fix a minor glitch) was brilliant: it was sorted so quickly and well THANK YOU!"

Rachel Whiley - Estates - 16/07/2024 "I wanted to pass on my huge appreciation to the site manager at Prospect Place for all the help and support especially over the last few weeks when Ringley decided to sort out the issue with the ongoing water leak since December 2023 as ReGen had basically washed their hands of the fact that they were quite clearly responsible. But it looks like we are on the home straight at last and I really cannot thank Suzanne enough. Nothing seems too much trouble for her and she has kept me in the loop with everything going on recently which is all I really wanted from the start. Also thank you to the Director for Wales & West, as he too sorted an issue for me which was much appreciated. "