Customers Insights

Ms R - Estates - 23/02/2011 "I just wanted to let you know that since you completed the asbestos and fire risk assessment the sale of my freehold is now going through! I would like to thank David Field and yourself for your professionalism and the way in which you dealt with the leaseholders and kept me informed. It was a pleasure working with you!"

Ms C - Estates - 22/02/2011 "I would also like to tell you about my experience of talking to your receptionist, Karen. She was friendly and efficient. I really appreciated her helpfulness. "

Ms Y - Estates - 17/02/2011 "You really have done well to reduce the annual charges. Thank you for giving such a great service. "

Mr G - Estates - 16/02/2011 "Hi Mary-Anne Further to the attached letter I received today regarding your company being awarded the ‘London Property Management Company of the Year 2010/11’ & ‘Green Champion of the Year 2010/11’, I just wanted to say congratulations on winning the awards on behalf of myself, Harriet Stern and the leadership team here at Barclays Corporate. This is a great achievement and since working with you and your team over the past 12 months, I can see why Ringley Ltd was awarded such an accolade. We wish you and your company all the success in the future and we look forward to continuing our banking relationship and assisting you and the company in achieving your goals & objectives for the company in the coming years. "

Ms B - Estates - 15/02/2011 "Thank you for Ringley's recent letter regarding the 'attempted break ins,' I am certainly being more vigilant and congratulations to Ringley for their recent awards - well deserved. Keep up the good work. It is very much appreciated. "

Ms B - Estates - 08/02/2011 "I would like to take this opportunity to let you know how quickly things are dealt with. There was a smashed light in the car park (in the pathway of cars) this morning and when I got home tonight it had been cleared up - I can only assume this was done by the team who did the door handle today. Also, last year I happened to be home one day when the team were cleaning the hallway. I wondered what a noise was and when I looked through the spyhole a cleaner was cleaning on top of our door! - I'm very impressed with the attention to detail. They even pop air freshners in the hallway from time to time which is greatly appreciated. The cars for the cleaning company I see about are always neat and tidy and staff are discreet. I would also like to thank Elizabeth on reception for her help when I telephoned the other day. She is helpful and friendly and it was a pleasure to speak with her."

Ms P - Estates - 22/01/2011 "Mrs P Pointer reached an agreement relating to purchasing a leasehold extension with the freeholder and Phyllis and her husband appreciated the assistance Lee Gregori, Mikaela Hart and David Field had in helping her out. She also commented on her husbands and herself using Ringley again in the future, a very happy client."

Ms W - Estates - 07/01/2011 "I'd like to take this opportunity to thank Lee Gregori for helping me finalize this matter. He has been very patient with me all the way through. "

Ms P - Estates - 06/01/2011 "Hi Mary-Anne, excellent letter. I wanted to thank you personally for putting me in touch with James and for all your time and trouble. "

Ringley Staff - Estates - 17/12/2010 "Lisa and Julian came up with two innovative ideas to improve services at Ringley relating to credit control and account queries and were rewarded by the company with a gift for suggesting such clever ideas! "