Customers Insights

Mr G - Estates - 15/06/2011 "I just wanted to say thank you for going to the property, identifying the work that was needed and trying to get it done!"

Ms D - Estates - 14/06/2011 "First of all thank you for your hard work and patience, which is much appreciated."

Ms W - Estates - 11/06/2011 "Mary-Anne, your kindness is exemplary. I am overwhelmed by your wonderful gesture over my property problems, so please accept these as a small token of my appreciation. It's wonderful to have such a top bird on my side. Very best wishes."

Mr C - Estates - 07/06/2011 "Firstly, thanks for all those putting effort into keeping the property up to the high standards we expect, the more effort that is put in, the more chance we have of keeping the place looking great and therefore properties holding their value. "

Mr S - Estates - 07/06/2011 "Thank you for your assistance with this. Your prompt attention with this was appreciated. "

The Times/sunday Times - Estates - 07/06/2011 "A transparent, knowledgeable and approachable attitude means Ringley Chartered Surveyors stood out as gold winners. This company has a clear vision from the top and the entire team act accordingly to ensure they are all headed in the right direction. The number of services on offer is excellent and each service can be fully tailored to adapt to the size of the site being managed, completely necessary when one considers the range of properties managed runs from 3 units to 350 units. The back office systems for budget, maintenance and accounting have been developed and designed by Ringley and as such, the fully bespoke system is totally efficient and captures exactly the information needed for a slick and straightforward operation. The MD is passionate about IT and using this appropriately to minimize procedure whilst maintaining standards, leaving the team more time to focus on the personal touch. The website is fully comprehensive and any information one might need with regard to block management is covered including templates of useful forms and downloads. The team are all highly qualified and expert and it is clear they view block management as a collaborative effort between themselves, the freeholders and the tenants – an attitude which can only reap reward for all. (We were awarded Gold Award for Best Block Management Company at The Times/Sunday Times Lettings Agency Of The Year 2011)."

Mr A - Estates - 25/05/2011 "Great effort, minutes are first-class quality, well-done."

Mr M - Estates - 19/05/2011 "I was impressed by David's knowledge and understanding as this building was quite difficult to get the right valuation, and I felt that he understood this and I was quite pleased with the methodology that he used, which was a combination of yield and value, which a lot of other surveyors would have just used one of this methods but not a combination of both which is what was required in this instance. I also found David to be both courteous and knowledgeable as well as taking my view on board."

Ms R - Estates - 19/05/2011 "My immediate reaction is that you do a very good job. I have been here for almost two years and am extremely happy and find that the fact that so much is taken care of very well contributes to that contentment."

Mr D - Estates - 19/05/2011 "Hi Kathy, I appreciate the efforts you have put in - many landlords wouldn't have shown your integrity nor investigated the way you did. I am glad that you have managed to sort this for me as it was a concern that I may not get all my deposit back. You have been fantastic, thank you very much. "