Customers Insights

Mr D M 17/05/2012

Estates -
Email

Many thanks again for the explicit, clear and encouraging progress already made. This is the most meaningful communication we have had. (Ringley rescued the site for a developer following the previous agent having mis-construed the leases and set up).

Ms K 21/05/2012

Estates -
Email

Dear Sirs, Many thanks for the email and update, this is a great idea to keep the residents informed! (This was in response to an automatic email which the owner was sent, informing them when the next site visit was).

Ms R 26/04/2012

Estates -
Email

That is brilliant! As I said, I think that Ringley has provided the best service we have ever had. Many thanks for all your help!

Mr R 16/04/2012

Estates -
Email

Nick, Many thanks to yourself and Luke for the swift response. You have done the maximum you could have under the circumstances and for that I am very appreciative.

Ms R 22/05/2012

Estates -
Email

Lee, thank you for the reassurance about the lighting. You're doing a great job, thank you.

Mr W 23/05/2012

Estates -
Email

Dear Girish, Thank you for the email. Not sure how much you realise how much this means. It's good to have a swift reply. Your web site is great and promises a lot.

Ms R 04/04/2012

Estates -
Letter

Keep up levels of communication - thanks to Nicholas for spending time to talk over charges/projects on the phone last week. Please keep up the momentum on improvement projects

Mr C 10/04/2012

Estates -
Phone

We feel good about moving forward and hope that Mark and Lisa can make the improvements that we and Ringley want.

Mr C 25/04/2012

Estates -
Phone

I want to thank Mary-Anne and Lee for their help in resolving the issues. I'd like to express my gratitude to Lee, both he and Mary-Anne have been excellent in sorting out my problems. I know from speaking to many owners that they're happy with Lee, in particular his quick responses to queries and emailing back the same day he receives the email. 2010-2011 was disastrous due to auditing problems but Lee is now on top of things. I appreciate Mary-Anne spending the time to look into the issues, she's obviously a very capable lady.

Mr W 20/04/2012

Estates -
Email

Wow Girish. Very nicely put. You have made it perfectly clear. I can see why you have been put into communications. Excellent clarification. Thanks a lot.
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Mr D M - Estates - 17/05/2012 "Many thanks again for the explicit, clear and encouraging progress already made. This is the most meaningful communication we have had. (Ringley rescued the site for a developer following the previous agent having mis-construed the leases and set up). "

Ms K - Estates - 21/05/2012 "Dear Sirs, Many thanks for the email and update, this is a great idea to keep the residents informed! (This was in response to an automatic email which the owner was sent, informing them when the next site visit was)."

Ms R - Estates - 26/04/2012 "That is brilliant! As I said, I think that Ringley has provided the best service we have ever had. Many thanks for all your help! "

Mr R - Estates - 16/04/2012 "Nick, Many thanks to yourself and Luke for the swift response. You have done the maximum you could have under the circumstances and for that I am very appreciative."

Ms R - Estates - 22/05/2012 "Lee, thank you for the reassurance about the lighting. You're doing a great job, thank you. "

Mr W - Estates - 23/05/2012 "Dear Girish, Thank you for the email. Not sure how much you realise how much this means. It's good to have a swift reply. Your web site is great and promises a lot."

Ms R - Estates - 04/04/2012 "Keep up levels of communication - thanks to Nicholas for spending time to talk over charges/projects on the phone last week. Please keep up the momentum on improvement projects"

Mr C - Estates - 10/04/2012 "We feel good about moving forward and hope that Mark and Lisa can make the improvements that we and Ringley want."

Mr C - Estates - 25/04/2012 "I want to thank Mary-Anne and Lee for their help in resolving the issues. I'd like to express my gratitude to Lee, both he and Mary-Anne have been excellent in sorting out my problems. I know from speaking to many owners that they're happy with Lee, in particular his quick responses to queries and emailing back the same day he receives the email. 2010-2011 was disastrous due to auditing problems but Lee is now on top of things. I appreciate Mary-Anne spending the time to look into the issues, she's obviously a very capable lady."

Mr W - Estates - 20/04/2012 "Wow Girish. Very nicely put. You have made it perfectly clear. I can see why you have been put into communications. Excellent clarification. Thanks a lot."

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