Customers Insights

Ms P - Estates - 30/11/2011 "Dear Lisa, Many thanks for your very quick and kind reply and explanation, it truly helped. I wish you a lovely evening."

The Negotiator Magazine - Estates - 24/11/2011 "In winning Innovator Of The Year, the judges felt that these guys had been highly innovative in a very tough market, and praised their courage in investing in the new initiatives, when it would have been easy not to bother. In winning Community Champion of the Year, the judges liked both the detail and breadth of Ringley’s approach to community engagement and praised its statistical analysis of its efforts. They liked the fact that the firm takes Corporate Social Responsibility so seriously that it has appointed a CSR champion to monitor the firm’s efforts. (We picked up these two awards at The Negotiator Awards)"

Mr M - Estates - 21/11/2011 "Hi Lang Thanks so much for this you have been really helpful. It's a pleasure dealing with a person who offers your levels of service. You are a credit to Ringley. Thanks again for the great service. "

Landlord & Buy-to-let Magazine - Estates - 21/11/2011 "The Landlord & Letting Awards are the premier nationwide private rented sector awards in the UK, and it’s great to be able to recognise and reward the best in the industry. This year’s response was phenomenal, with over 1000 entries received, so The Ringley Group has done brilliantly to win their category. (We won Innovation Company Of The Year 2011)."

Mr P - Estates - 18/11/2011 "Dear Shabana Thanks for arranging that. Many thanks for all your help and support this week. Have a restful weekend!"

Mr A - Estates - 18/11/2011 "Thank you Girish, you’ve been really helpful to me."

Ms L - Estates - 15/11/2011 "Nick, the Property Manager, stepped in to intervene when he felt the owner was getting conflicting information. There was a delay in the sale of the property and letters of claim were added. The owner's solicitor said in 2010 there was a deficit but in 2011 Ringley found there wasn't a deficit. The owner was being charged for the previous year's deficit and we corrected information the solicitor had given to the owner. Nick emailed the owner saying "I would like to defer this issue to my doorstep, as Estates Manager I feel I should intervene. I am sorry that you feel that this matter has taken a different view, and such I wish to comment myself. Our customers are important to us, and hearing you unhappy gives me no satisfaction at all"."

Mr L - Estates - 14/11/2011 "Dear Mary-Anne Thanks a lot, amazingly fast excellent work. "

The Innovative Property Show - Estates - 14/11/2011 "This winner is driven, passionate, bursting with ideas and works with the speed of lightening. I was very impressed with her forward thinking attitude, when she took on the case of a SE22 block of flats when all other surveyors had given up. This lady fought and won against a vastly exaggerated valuation set by the freeholder, eventually saving her client over £500,000. Brilliant work! (Our Managing Director, Mary-Anne Bowring was named Surveyor Of The Year at the Property Awards For Women awards ceremony, organised by The Innovative Property Show)."

Gardenfix And Kleenfix Ltd (contractors) - Estates - 14/11/2011 "Personally speaking, no other company is run the way Ringleys is, Mary-Anne Bowring runs a formidable company. Not only does she strive to make her business succeed she is also aware of the impact it has on the community and takes many steps to ensure that Ringley is part of the community and that they are aware of their environmental responsibilities. No other company I know of has this awareness and this is passed on to the staff via weekly staff meetings and training."