Customers Insights

Ms C 10/07/2012

Estates -
Email

I also wanted to share with you all that Mr M seems very happy about the changes, he told me he had moved most of his things and found a new bed (at half price). He was looking forward to trying on his new uniform and is also very happy to see things are actually being done in the building. (We managed an under-performing porter suffering depression and allergy problems into a new role. This necessitated him giving up his porters flat, finding accommodation elsewhere, reducing the hours in his working week, introducing a uniform to wear, blackberry phone so we could be in better contact and saving £10,000 costs a year.)

Mr P 05/07/2012

Estates -
Email

Dear Nicholas, just a quick note of thanks for all the work that's taking place here under your company's aegis. You're really improving the area with all the thoughtful renovations and maintenance.

Mr B 07/07/2012

Estates -
Email

Thank you Jasper for your efforts in constructing a proper share register. It is reassuring to know that someone has been over this issue properly and we have a known position to work from for future property transfers etc.

Mr L 12/06/2012

Estates -
Email

Thank you for your efforts to reduce the annual buildings insurance costs. (We saved 33% on the insurance from the Peverel days, despite an £85,000 claim, before our time, in the year we took over).

Mrs W 04/07/2012

Estates -
Email

Thank you for confirmation of our parking bays Edward. Very useful to have and thank you for responding to my communication, such an improvement on the previous inefficient management company, well done.

Mr Y 18/04/2012

Estates -
Phone

Leo was very helpful, nothing but praise.

Mr Y 18/04/2012

Estates -
Phone

Nothing like complete efficiency, it's amazing, they ought to pay you more.

Mr W 26/04/2012

Estates -
Phone

Very very well done Jake. Very professional. Took a lot of stick from me, kept your cool.

Mr B 07/06/2012

Estates -
Email

Lee, Thank-you for all the help you have given us in sorting this matter out.

Ms K 03/07/2012

Estates -
Email

Appreciate all that you guys are doing to facilitate the long outstanding disputes. Great job.
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Ms C - Estates - 10/07/2012 "I also wanted to share with you all that Mr M seems very happy about the changes, he told me he had moved most of his things and found a new bed (at half price). He was looking forward to trying on his new uniform and is also very happy to see things are actually being done in the building. (We managed an under-performing porter suffering depression and allergy problems into a new role. This necessitated him giving up his porters flat, finding accommodation elsewhere, reducing the hours in his working week, introducing a uniform to wear, blackberry phone so we could be in better contact and saving £10,000 costs a year.)"

Mr P - Estates - 05/07/2012 "Dear Nicholas, just a quick note of thanks for all the work that's taking place here under your company's aegis. You're really improving the area with all the thoughtful renovations and maintenance. "

Mr B - Estates - 07/07/2012 "Thank you Jasper for your efforts in constructing a proper share register. It is reassuring to know that someone has been over this issue properly and we have a known position to work from for future property transfers etc. "

Mr L - Estates - 12/06/2012 "Thank you for your efforts to reduce the annual buildings insurance costs. (We saved 33% on the insurance from the Peverel days, despite an £85,000 claim, before our time, in the year we took over)."

Mrs W - Estates - 04/07/2012 "Thank you for confirmation of our parking bays Edward. Very useful to have and thank you for responding to my communication, such an improvement on the previous inefficient management company, well done. "

Mr Y - Estates - 18/04/2012 "Leo was very helpful, nothing but praise."

Mr Y - Estates - 18/04/2012 "Nothing like complete efficiency, it's amazing, they ought to pay you more."

Mr W - Estates - 26/04/2012 "Very very well done Jake. Very professional. Took a lot of stick from me, kept your cool."

Mr B - Estates - 07/06/2012 "Lee, Thank-you for all the help you have given us in sorting this matter out."

Ms K - Estates - 03/07/2012 "Appreciate all that you guys are doing to facilitate the long outstanding disputes. Great job."

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