Customers Insights

Mr B - Estates - 15/08/2012 "Regarding 'the Ringley Gateway' an owner commented that "I think it is a superb tool for both shareholder/leaseholders and directors in the different ways." "

Mr B - Estates - 30/08/2012 "Board is very pleased with the results, the best ever from any agent in any year. "

Mr E - Estates - 13/09/2012 "Thanks for your input to the meeting on Wednesday evening; as Simon said it was the most helpful contribution we have ever received. (At an AGM there were mixed views about introducing CCTV on site. Some owners didn't like the idea of being recorded as they entered and left the site. We explained that CCTV would be positioned on the sites weak spots, without having to focus on entry points etc. Owners responded by seeming to like the idea and consented to leaving the item on the AGM agenda. Ringley are taking a proactive role in managing the site and by advising the site, more items are pushing forward with the majority of owners in agreement)."

Mr F - Estates - 19/09/2012 "Thanks for cutting the bushes back, looks a lot better and I don't get holly branch in my face when I come out of my front door. "

Mr V - Estates - 10/09/2012 "I got back from a business trip on Friday to find that the mirror has now been replaced. You showed the most impetus to get it sorted. Thank you for that. (We helped after a mirror was stolen). "

Ms S - Estates - 25/07/2012 "Dear Edward, I would like to express my sincere thanks for solving the problem about parking of the pram, the hallway is free of any objection in the ground floor. Also you made time to come & see my flat on 20th July and listen to my plight. You did your duty as a true gentlemen for which I am thankful. "

Mrs S - Estates - 22/07/2012 "Many thanks for the M&S voucher which I received last week. It will be put to good use."

Ms T - Estates - 23/05/2012 "I just want to say personally from me, that you are doing great job as our estate manager. You are very capable and hands on! "

Ms T - Estates - 24/07/2012 "Hi Mary-Anne I must admit I was very sceptical when a new person was going to take over management of Millharbour, but I have been proven wrong and I am very glad about that. Denise is a very skilled lady and been a great help to us and the building. I have to say she is very competent and well organised and knows what she's doing as well as understanding the client and their needs. I am very glad you and us have Denise on board and I want to make sure she gets recognition from us for the great job she does."

Mr R - Estates - 18/07/2012 "First of all I think I speak for all the flatowners at 128 in saying a big "Thank You" to Lee for his work in recent months. We had such a helpful, responsive & highly professional manager. He stands "head & shoulders" above the rest in taking real ownership for resolving issues. (Customer who transferred from BlockCare 500 'full management' to BlockCare 300 our financial and legal administration product to save money after Ringley Legal LLP helped them buy the freehold). "