Customers Insights

Mr P - Estates - 27/05/2012 "It was a great pleasure to read the report from Nick and various issues which have been addressed. "

Ms T - Estates - 23/05/2012 "I just want to say personally from me, that you are doing great job as our estate manager. You are very capable and hands on! "

Mr W - Estates - 23/05/2012 "Dear Girish, Thank you for the email. Not sure how much you realise how much this means. It's good to have a swift reply. Your web site is great and promises a lot."

Ms R - Estates - 22/05/2012 "Lee, thank you for the reassurance about the lighting. You're doing a great job, thank you. "

Ms K - Estates - 21/05/2012 "Dear Sirs, Many thanks for the email and update, this is a great idea to keep the residents informed! (This was in response to an automatic email which the owner was sent, informing them when the next site visit was)."

Mr D M - Estates - 17/05/2012 "Many thanks again for the explicit, clear and encouraging progress already made. This is the most meaningful communication we have had. (Ringley rescued the site for a developer following the previous agent having mis-construed the leases and set up). "

Mr M - Estates - 16/05/2012 "Agreed, it was a good quick response. (The lock for the main entrance door on a site was stolen overnight, so we immediately started making arrangements to insta a new one the following day). "

Mr F - Estates - 15/05/2012 "I attended my first AGM at Haversham Place where my wife and I have purchased a property. It is currently managed by one of the residents but she no longer wants the job and no-one else is interested in filling her shoes. I mentioned that I have been very happy with the service I have received from Ringley at Randolph Court and said that I would ask you for an estimate of what your fees would be to take over the management."

Mrs M A - Estates - 09/05/2012 "Thank you for your e-mail explaining Nicholas's indisposition. Please extend our very best wishes to him and hopes that the medics will be able to put him en route to a complete and sustained recovery. We are so sorry that we will not be working with him for a while because he did arrange for the solution of a long standing problem with the lighting on part of our estate. The firm of electricians he instructed, Frontline, were very impressive. They spent time identifying the problem and executed the work efficiently and with minimum disruption, working well into the evening to complete the job."

Ms F - Estates - 04/05/2012 "Sincere thanks for the speedy response. (We had the patience to comment on and analyse their proposed lease and mem and arts whilst they were going through the process of granting new leases with extra complexity due to live work nature of the units. We reviewed new 999 year leases to be granted in an unusual live work development with a history of litigation. Many useful clauses adopted). "