Customers Insights

Ms R 24/10/2012

Estates -
Email

I know we are not an easy block to manage due to various obvious dynamics and thank you for all your efforts. I know exactly how difficult it can be to get everyone on board when decisions need to be made. You are doing a great job for us, so thanks for all your efforts. Good luck!

Mr O'B 19/10/2012

Estates -
Email

The block has been in the company's care for over a year. Since you have taken over things have been kicked back into shape

Ms W 09/11/2012

Estates -
Email

Think the service has been great from yourself and Luke and would be more than happy to recommend you.

Ms E 09/10/2012

Estates -
Phone

You've got a brilliant website. You download all the stuff. It's clear. I think you are probably the only person on this planet to understand that its unfair for small blocks to pay big managing agents fees. Thank you, so compliments to the chef.

Ms S 12/11/2012

Estates -
Email

When Nick (the previous Property Manager of the site) left, I thought that he would be a hard act to follow. However, Mitun has proved a worthy successor of Nick. He is very efficient, responsive and takes his work to heart. In my opinion, he is an asset to the company.

Ms K 03/11/2012

Estates -
Email

I have been a resident at Granville Place (Elm Park) for over 3 years, the level of service I have received via Ringley has been without mentioning of very high standards, the quality to respond and customer service to the leaseholders has been presented with great care and attention. Ringley's immaculate service has always been well awarded and trusted

Ms S 29/10/2012

Estates -
Email

First, I would like to express my gratitude for the management after the fire. I am very impressed on how quickly the situation was managed and also thanks for keeping us up to date. The fire marshalls are also very professional, please pass this comment to their manager. (Client thanked us for reacting quickly when there was a fire on a site).

Mr K 17/10/2012

Estates -
Email

Just a quick message Shabana to say thank you for the promptness and professional response to this. Much appreciated. (Client thanked us for reacting quickly when there was a fire on a site).

Mr R 01/11/2012

Estates -
Email

I would like to add my thanks to your Dilber. She was here between 7pm and 9pm last night, a service I might add well beyond expectations. (Dilber helped out to do a site visit, she was trained as it isn't normally a job she does and this was appreciated by the owner).

Ms Z 16/11/2012

Estates -
Email

Thank you so much for sorting out so quickly. (This ladies tenants lost their keys - she was quite distressed and needed new ones sent ASAP).
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Ms R - Estates - 24/10/2012 "I know we are not an easy block to manage due to various obvious dynamics and thank you for all your efforts. I know exactly how difficult it can be to get everyone on board when decisions need to be made. You are doing a great job for us, so thanks for all your efforts. Good luck! "

Mr O'b - Estates - 19/10/2012 "The block has been in the company's care for over a year. Since you have taken over things have been kicked back into shape "

Ms W - Estates - 09/11/2012 "Think the service has been great from yourself and Luke and would be more than happy to recommend you. "

Ms E - Estates - 09/10/2012 "You've got a brilliant website. You download all the stuff. It's clear. I think you are probably the only person on this planet to understand that its unfair for small blocks to pay big managing agents fees. Thank you, so compliments to the chef."

Ms S - Estates - 12/11/2012 "When Nick (the previous Property Manager of the site) left, I thought that he would be a hard act to follow. However, Mitun has proved a worthy successor of Nick. He is very efficient, responsive and takes his work to heart. In my opinion, he is an asset to the company. "

Ms K - Estates - 03/11/2012 "I have been a resident at Granville Place (Elm Park) for over 3 years, the level of service I have received via Ringley has been without mentioning of very high standards, the quality to respond and customer service to the leaseholders has been presented with great care and attention. Ringley's immaculate service has always been well awarded and trusted "

Ms S - Estates - 29/10/2012 "First, I would like to express my gratitude for the management after the fire. I am very impressed on how quickly the situation was managed and also thanks for keeping us up to date. The fire marshalls are also very professional, please pass this comment to their manager. (Client thanked us for reacting quickly when there was a fire on a site)."

Mr K - Estates - 17/10/2012 "Just a quick message Shabana to say thank you for the promptness and professional response to this. Much appreciated. (Client thanked us for reacting quickly when there was a fire on a site)."

Mr R - Estates - 01/11/2012 "I would like to add my thanks to your Dilber. She was here between 7pm and 9pm last night, a service I might add well beyond expectations. (Dilber helped out to do a site visit, she was trained as it isn't normally a job she does and this was appreciated by the owner). "

Ms Z - Estates - 16/11/2012 "Thank you so much for sorting out so quickly. (This ladies tenants lost their keys - she was quite distressed and needed new ones sent ASAP)."

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