Customers Insights

Mr O'meara - Estates - 10/07/2012 "If you can cook, I’ll marry you. (3 Agents in just over 5 years. Projects that needed to get off the ground included: major lift works, re-wiring, re-roofing and decorations to rediscover the former glory of this beautiful Artdeco block in Clapham. Active HR management of the caretaker achieved buy in to him moving out, releasing the value of his flat. Through consultation achievements included: building a day room/caretaker's station, creating a logo and putting the caretaker in uniform)."

Mr B - Estates - 07/07/2012 "Thank you Jasper for your efforts in constructing a proper share register. It is reassuring to know that someone has been over this issue properly and we have a known position to work from for future property transfers etc. "

Mr S - Estates - 06/07/2012 "Thanks for last night. You did a sterling job, and I'm sorry it went on a bit. Next time we'll get things moving a longer a little more efficiently, now we know what is expected of us. "

Mr P - Estates - 05/07/2012 "Dear Nicholas, just a quick note of thanks for all the work that's taking place here under your company's aegis. You're really improving the area with all the thoughtful renovations and maintenance. "

Mrs W - Estates - 04/07/2012 "Thank you for confirmation of our parking bays Edward. Very useful to have and thank you for responding to my communication, such an improvement on the previous inefficient management company, well done. "

Ms K - Estates - 03/07/2012 "Appreciate all that you guys are doing to facilitate the long outstanding disputes. Great job."

Mr K - Estates - 19/06/2012 "Many thanks for your efficient & professional services- Will certainly recommend to all."

Mr G - Estates - 17/06/2012 "Thank you very much for this full and helpful reply. The trouble you have taken to respond to my queries is much appreciated. I am re-assured by what you have set out. (Flat owners who concerned that their reserve may pay for houses redecorations and the legal provisions to ensure if the flats were decorated how the houses could be kept looking good). "

Mrs S - Estates - 13/06/2012 "Thank you for the nice surprise that a M & S voucher is on its way."

Mr A - Estates - 12/06/2012 "We really appreciate how communicative you guys are at Ringley – nice to know what's going on "