Customers Insights

Ms N 05/12/2018

Estates - Poole
Email

Ryan, one conversation with you and ......... This goes a very very long way and does make me feel someone does care and is doing something to address our issues and ultimately understands our frustration and most of all notes we are the client and treats us as one. Thank you.

Mrs S 02/05/2018

Estates - Cambridge
Email

I am particularly glad that you keep an eye on things that need attention.....

Ms N 04/12/2018

Estates - Poole
Email

Impressive detective work. I appreciate your email with your number and really appreciate you listening to me today.

Ms M 03/12/2018

Estates - Dartford
Email

Hi Mitun, we just wanted to say thank you so much for getting the fire door repaired (it's now closing properly) and also for getting the crack in the wall sorted out. We now have a very happy tenant. Thank you once again, for being very efficient in sorting out these issues.

Mr B 29/11/2018

Estates - Haringey
Email

Just to say thanks to the contractor for doing a good job. The door has worked fine since they came round.

Mr S 28/08/2018

Estates - Maidstone
Phone

Thanks very much for your help. You actually know what you're talking about, which is good. Thanks very much.

Mr C 22/11/2018

Estates - Poole
Email

It's great to have proactive management.

Ms W 30/10/2018

Estates - Thurrock
Phone

You have been the most helpful person.

Mr B 08/05/2018

Estates - Enfield
Email

Hi Neil, it was nice talking to you this morning. Your help is really appreciated. (Issues relating to a parking permit and parking tickets).

Mrs McDonald 13/11/2015

Estates - Wandsworth
Email

I can't thank you enough for sorting this problem out for me, not only this issue, but also the 10 year Guarantee on the Japanese Knotweed. Your team were also very sympathetic. Many thanks again. I hope you received my back up letter ok.
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Ms N - Estates - 05/12/2018 "Ryan, one conversation with you and ......... This goes a very very long way and does make me feel someone does care and is doing something to address our issues and ultimately understands our frustration and most of all notes we are the client and treats us as one. Thank you. "

Mrs S - Estates - 02/05/2018 "I am particularly glad that you keep an eye on things that need attention....."

Ms N - Estates - 04/12/2018 "Impressive detective work. I appreciate your email with your number and really appreciate you listening to me today."

Ms M - Estates - 03/12/2018 "Hi Mitun, we just wanted to say thank you so much for getting the fire door repaired (it's now closing properly) and also for getting the crack in the wall sorted out. We now have a very happy tenant. Thank you once again, for being very efficient in sorting out these issues. "

Mr B - Estates - 29/11/2018 "Just to say thanks to the contractor for doing a good job. The door has worked fine since they came round."

Mr S - Estates - 28/08/2018 "Thanks very much for your help. You actually know what you're talking about, which is good. Thanks very much. "

Mr C - Estates - 22/11/2018 "It's great to have proactive management."

Ms W - Estates - 30/10/2018 "You have been the most helpful person."

Mr B - Estates - 08/05/2018 "Hi Neil, it was nice talking to you this morning. Your help is really appreciated. (Issues relating to a parking permit and parking tickets). "

Mrs Mcdonald - Estates - 13/11/2015 "I can't thank you enough for sorting this problem out for me, not only this issue, but also the 10 year Guarantee on the Japanese Knotweed. Your team were also very sympathetic. Many thanks again. I hope you received my back up letter ok. "

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