Customers Insights

Linda Murray 24/01/2022

Estates -
TrustPilot

I just wanted to write a note of appreciation to our concierge Mandy. She has been so helpful during the restrictions and organising pool times to help with my swim training. She is friendly and very approachable and goes out of her way to be super helpful in every way!

Mandy-Jayne Lace 22/01/2022

Estates - Cardiff, Wales
TrustPilot

Thanks to Mandy for helping me with the pool Access today; Mandy always thinks very hard, about different situations, and then comes up with her own unique solution! Thanks Mandy; I am really really grateful Mandy-Jayne Lace Lady Isle House

celia monaghan 21/01/2022

Estates - Cardiff, Wales
TrustPilot

Thank you Mandy for your help today - its so nice and refreshing to have someone proactive on concierge and it was appreciated because it allowed me the nicest of swims in this bitterly cold weather which is unbelievably important to me to distress at this challenging time.

Malika 20/01/2020

Estates -
TrustPilot

My smoke alarm was beeping and I was unable to change the batteries as the shops has closed. Patrick kindly came to show me how to stop the beeping and showed me how to put the smoke alarm back safely.

M Newham 15/02/2022

Estates - Cardiff Bay
Email

As a leaseholder, I feel that we are constantly kept up to date with matters relating to the development. Also recognising the hard work and commitment the team have put in, dealing with the fire cladding issue.

I B 25/07/2021

Estates -
Google

Really high quality inside, the apartments are a top standard

Vadim V 23/09/2021

Estates -
Google

Spacious and clean

nafa nafa 23/09/2021

Estates -
Google

5 star service

huang sherry 23/09/2021

Estates -
Google

Good service

Liping Yan 07/01/2022

Estates -
Google

Positive: Professionalism
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Linda Murray - Estates - 24/01/2022 - London "I just wanted to write a note of appreciation to our concierge Mandy. She has been so helpful during the restrictions and organising pool times to help with my swim training. She is friendly and very approachable and goes out of her way to be super helpful in every way!"

Mandy-jayne Lace - Estates - 22/01/2022 - London "Thanks to Mandy for helping me with the pool Access today; Mandy always thinks very hard, about different situations, and then comes up with her own unique solution! Thanks Mandy; I am really really grateful Mandy-Jayne Lace Lady Isle House "

Celia Monaghan - Estates - 21/01/2022 - London "Thank you Mandy for your help today - its so nice and refreshing to have someone proactive on concierge and it was appreciated because it allowed me the nicest of swims in this bitterly cold weather which is unbelievably important to me to distress at this challenging time."

Malika - Estates - 20/01/2020 - London "My smoke alarm was beeping and I was unable to change the batteries as the shops has closed. Patrick kindly came to show me how to stop the beeping and showed me how to put the smoke alarm back safely."

M Newham - Estates - 15/02/2022 - Dartford "As a leaseholder, I feel that we are constantly kept up to date with matters relating to the development. Also recognising the hard work and commitment the team have put in, dealing with the fire cladding issue."

I B - Estates - 25/07/2021 - London "Really high quality inside, the apartments are a top standard "

Vadim V - Estates - 23/09/2021 - London "Spacious and clean "

Nafa Nafa - Estates - 23/09/2021 - London "5 star service"

Huang Sherry - Estates - 23/09/2021 - London "Good service"

Liping Yan - Estates - 07/01/2022 - London "Positive: Professionalism "

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