Customers Insights

Asanka - Estates - 01/10/2022 - Dartford "Excellent customer service by the property manager of our development (Creek Mill away, Dartford). Wayne Morgan-Willams, thank you very much. He is always there at the other end of the phone to help us with our issues/ questions. Very quick in responding to emails. I highly recommend. "

Rachel Schwartz - Estates - 29/09/2022 - Camden "Our experience has been excellent and we wanted to say thank you to our building manager. My husband has just suffered a stroke, and the lift in our building wasnt working. The building manager Adele Roberts was a star and went above and beyond to communicate effectively with us, express sympathy and support and get the lift repaired quickly.It makes a big difference to know someone caring and competent is there when needed."

Sr - Estates - 24/08/2022 "Excellent service with a quick turnaround once officially appointed to provide a valuation. Detailed report provided."

Danni - Estates - 23/08/2022 - Croydon "Monica Daniel is fantastic, she has been my property manager for a few years now and I have to say she is a pleasure to deal with. She is super helpful, always going above and beyond to sort out issues. Very response with communication and always transparent. She has been a great support to me particularly in resent months as I was selling my property. Thanks for everything Monica!!"

Sr - Estates - 17/08/2022 - Camden "Excellent service with a quick turnaround once officially appointed to provide a valuation. Detailed report provided."

Lgn - Estates - 16/08/2022 - Camden "I have to say Nick Cohen has had to deal with some extremely difficult issues on my estate in the last couple of years but has always taken ownership and promptly produced solutions with great communication, well done Nick !"

Diane - Estates - 17/08/2022 - Dartford "Liam, the building manager, is very helpful. Recently when we had a problem with the lift he volunteered to help bring a very heavy item of furniture that had just been delivered up 7 flights of stairs. I came home to a lovely note and the parcel outside my door. Absolutely amazing!"

Kirtsy - Estates - 15/08/2022 - Dartford "I emailed Wayne regarding an issue at Langley Square. He replied promptly and sorted the issue the next day. Thanks Wayne"

Preeti Singh - Estates - 21/07/2022 - Dartford "Just wanted to share some positive feedback about Wayne Morgan-Williams who was proactive in managing our Estate and took steps to address a number of major challenges including ASB on site. He was quick to respond to any queries and goes above and beyond to support. I'd also like to recognise Lee, our Caretaker, (assume he's also employed by Ringley) who also does a great job managing the presentation of the area and is always friendly (even when the dog barks back at him - sorry)!"

Skb - Estates - 11/08/2022 - Dartford "Considerate helpful professional and very friendly property manager Although the lifts were broken down, Liam the property manager, assured residents are informed on the progress in getting the lifts fixed. He also noticed how we struggled in getting a sofa delivery up the stairs. So he helped us carry all the way up without hesitancy. He went above and beyond in making us feel we are in good hands. Very pleased with his approach."