Customers Insights

Subir Misra 01/03/2022

Estates - CF11 0JH
TrustPilot

I would like to say thank you to Byron, Assistant Facilities Manager for Ringley in Prospect Place. Byron is very helpful and understanding, always wanting to help and asking for feedback. A really great guy to have on your team.

Bailey 07/03/2022

Estates - CF10 5FW
TrustPilot

I would like to say how amazing Mandy has been with supporting me. She has gone above and beyond to support my anxiety. To top it off has offered me support whilst I got ill with covid and had to isolate. Very professional and polite!

Claire Wiggins 11/03/2022

Estates - SN16 9GG
TrustPilot

I have dealt with Ringley for two years. They were very responsive and helpful when i requested for any support. There was one member that stood out who went above and beyond and that was Disha - thank you

Ashly Esteban De La Rosa 26/01/2022

Estates -
Google

Positive: Professionalism, Responsiveness Great service, caring and very responsive. If you're landing in Stockport I would look no further!

Angela 21/02/2022

Estates -
TrustPilot

Disha was super useful last Saturday when the whole building was left without water because of an interruption of power to the pump. She kept texting me, providing updates and it was really reassuring to know that on the other side of the phone there was someone that was truly listening to what was going on. She took feedback onboard and understood our point of view. She also sent super helpful emails to the residents. I do not think you could get any better customer service anywhere. I wish she was our property manager as she was truly exceptional and went above and beyond her duty to make us feel looked after!

Bob Free 16/02/2022

Estates -
Google

Five star comment

Maxine Newham 15/02/2022

Estates -
Google

As a leaseholder, I feel that we are constantly kept up to date with matters relating to the development. Also recognising the hard work and commitment the team have put in, dealing with the fire cladding issue.

Jonathan Small 15/02/2022

Estates -
Google

They are definitely harder working, more accountable & accessible than any of the previous management companies I have had dealings with. Keep up the good work all.

Joanne Brunger 11/02/2022

Estates -
Google

RE: Disha Ladha Property Manager Dear Maryanne I just wanted to reach out Disha Ladha just stands out - she is just such a lovely person to work for-she pulls us up (nicely) when there is a problem and works with us to make it right , and she listens to us when we have a problem and again works with us to make it right. She answersemails so promptlyand always courteously She PRAISES our work, this is a rare thing in this industry - please see a recent comment she made about our work which I will pass to my team and this will lift them. Comments like this make us WANT to go that extra mile for our PM and we will and do I completely agree with you, this is not an easy site to manage. But your team is doing an incredible job. I just feel in the age of negativity , we shouldn'tpass up the opportunity to praisegood, good people and Disha Ladha is up there with the best. Thank you Jo Brunger

Lee Tyas 11/02/2022

Estates -
Google

John really helped with a leak from the flat above and was really helpful in getting the problem sorted, he’s a genuine delight to deal with and a testament to the company.
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Subir Misra - Estates - 01/03/2022 "I would like to say thank you to Byron, Assistant Facilities Manager for Ringley in Prospect Place. Byron is very helpful and understanding, always wanting to help and asking for feedback. A really great guy to have on your team."

Bailey - Estates - 07/03/2022 "I would like to say how amazing Mandy has been with supporting me. She has gone above and beyond to support my anxiety. To top it off has offered me support whilst I got ill with covid and had to isolate. Very professional and polite!"

Claire Wiggins - Estates - 11/03/2022 "I have dealt with Ringley for two years. They were very responsive and helpful when i requested for any support. There was one member that stood out who went above and beyond and that was Disha - thank you"

Ashly Esteban De La Rosa - Estates - 26/01/2022 - london "Positive: Professionalism, Responsiveness Great service, caring and very responsive. If you're landing in Stockport I would look no further!"

Angela - Estates - 21/02/2022 - london "Disha was super useful last Saturday when the whole building was left without water because of an interruption of power to the pump. She kept texting me, providing updates and it was really reassuring to know that on the other side of the phone there was someone that was truly listening to what was going on. She took feedback onboard and understood our point of view. She also sent super helpful emails to the residents. I do not think you could get any better customer service anywhere. I wish she was our property manager as she was truly exceptional and went above and beyond her duty to make us feel looked after!"

Bob Free - Estates - 16/02/2022 - london "Five star comment"

Maxine Newham - Estates - 15/02/2022 - london "As a leaseholder, I feel that we are constantly kept up to date with matters relating to the development. Also recognising the hard work and commitment the team have put in, dealing with the fire cladding issue."

Jonathan Small - Estates - 15/02/2022 - london "They are definitely harder working, more accountable & accessible than any of the previous management companies I have had dealings with. Keep up the good work all."

Joanne Brunger - Estates - 11/02/2022 - london "RE: Disha Ladha Property Manager Dear Maryanne I just wanted to reach out Disha Ladha just stands out - she is just such a lovely person to work for-she pulls us up (nicely) when there is a problem and works with us to make it right , and she listens to us when we have a problem and again works with us to make it right. She answersemails so promptlyand always courteously She PRAISES our work, this is a rare thing in this industry - please see a recent comment she made about our work which I will pass to my team and this will lift them. Comments like this make us WANT to go that extra mile for our PM and we will and do I completely agree with you, this is not an easy site to manage. But your team is doing an incredible job. I just feel in the age of negativity , we shouldn'tpass up the opportunity to praisegood, good people and Disha Ladha is up there with the best. Thank you Jo Brunger"

Lee Tyas - Estates - 11/02/2022 - london "John really helped with a leak from the flat above and was really helpful in getting the problem sorted, he’s a genuine delight to deal with and a testament to the company."

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