Block Management Croydon

Croydon's No 1 Managing agent

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking to do what we do well as well as sufficient resource to react to whatever is necessary day-to-day.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers’ to embody our values which are to build relationships, add value, and to take the initiative. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a ' money back guarantee ’.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.

Block Management Packages

An online service, like internet banking: we run demands, arrears, service charge accounts & legal admin, you set the budget and upload invoices to pay

How to change Managing Agent

Changing Managing Agent needn’t be daunting, we have a team dedicated to gathering information, benchmarking leases and setting up plant registers

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Ringley’s Top 10 Tips

There’s a lot you need to know to run the service charge properly: politics, law, building pathology, financial accounting, company matters, here’s a few tips

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Can’t afford a Managing Agent?

We understand the minimum fees of a full block management service may be prohibitive to small blocks – that’s why we created
www.servicechargesorted.co.uk

Regulated by

The Ringley Group is regulated by all three major bodies - Royal Institution of Chartered Surveyors (RICS), the Solicitors Regulation Authority, and the Financial Conduct Authority.

Members of

We have professional memberships in The Property Institute, The Association of Rental Living, The Institute of Fire Safety Managers, Chartered Association of Building Engineers.

We empower teams out on site

Site staff are the eyes and ears of the developments we manage, they are fully connected to our customer relationship management systems. The work they do is visible to residents, e.g., day books and end of shift inspections on the Ringley Gateway portal.

We see success as the emotional connection of each resident to where they live, so the task is simple... to empower site teams to make a difference on resident at a time.

We hire and place a range of site staff including: Concierge, Caretakers, Housekeeping, Cleaners, Gardeners, Maintenance Engineers and more…
read more about site staff solutions


Block Management Overview
for RTM Companies
for FMC
for RMC
for Estates of Houses
for Freeholder Investors
Ground Rent Collection
How to Change Agent
Block Management Packages
Can't Afford an Agent?
Section 20 Major Works
Ringley's Top 10 Tips
Staff on Site
Block Management Overview

Block and Estate Management is about the minutia done well: the role of a Managing Agent is technical, administrative, practical and political. It takes joined up thinking from a multi-disciplined team with one eye on the strategic long term plan and with sufficient resource to react to whatever is necessary day-to-day: the skills that block and estate management spans are: politics, building pathology, finance, legal knowhow and of course customer service too.

As a leading Managing Agent, we are a one-stop-property shop. We understand that our role is sometimes signposting Clients to get expert advice and supporting them to interpret such advice and make decisions. We support and help owners reach out to government and other local services where matters are beyond our day-to-day block management remit.

As a Managing Agent we know our true business is building relationships with people. Our people are empowered and know that they can make a difference to how people feel about where they live. We call our 'Property Manager's 'Relationship Managers' as our focus which is written up in our values is (a) to build relationships, (b) add value, and (c) to take the initiative: to us this means managing relationships. We lead the market in transparency and focusing on risk, cash, repairs and place making, usually in that order, and was the first Managing Agent to introduce a 'money back guarantee'.

We are not shy of hard work and believe our ability to get stuck in and find solutions that sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service.

Being who we are would be impossible without our passionately committed people, whose qualifications we sponsor and who we support professionally to be the best they can be, as achieving a national training award and our Silver IIP status confirms.


Block Management Reviews

"The village manager and the maintenance engineer provided surprisingly good service when I had an issue here on my estate in Greenwich. They responded quickly, popped round the next day and sorted my issue. The maintenance engineer also explained how everything worked and what I needed to do going forward. I wish all engineers were this good."

Henry M 89 days ago

"I spoke to a member of the property management team and he was so helpful .He guided me through and explained a number of issues and details that was not clear to me on the calculations of the service charge ."

Hamatalla Mohamed 53 days ago

"We have had a problem with noise from the flat above us in Lady Isle House Ferry Court Cardiff. We contacted a Mr Paul Staniforth who immediately became involved and addressed the situation. We really do appreciate what he has done for us and cannot thank him enough. Once again a big thank you to Mr Staniforth. The noise above was intolerable."

Shane, 2 days ago

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.

Institutions

We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.

Investors

Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.

Management Companies

Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.

Home Owners

We work alongside those deploying capital: our VirginLand by Ringley identify sites, our capital markets team work on equity and debt, our Asset Managers act as Employer’s Agent during the build for Project Monitoring. Towards Practical Completion we will be preparing always to mobilse new assets, take plant handover, recruit great teams and lease up fast.
We work to enhance the value of our Client’s asset and demonstrate good governance. To us this means engaging with leaseholders, residents and other stakeholders to ensure they are engaged with the management of each development.
Our aim is to make Management Company Directors feel empowered: to us this means 100% transparency and advising them of the options available to support decision making. We know volunteer directors have a day job, so work to delivery what they need in a timely manner and guide them on the decisions we need.
Within The Ringley Group we have a range of professional practices to enable transactions: Land Find, Valuers, Surveyors, Engineers and of course Ringley Law.
We work closely with official receivers, asset owners, lenders and tax consultants to support property owners throughout each assets lifecycle.
Why Ringley?

Ringley is a group of companies. We are a diverse bunch with far reaching expertise in law, engineering, fire surveying and facilities management. Our data-led in-sourced model will save you money and we will listen, understand your goals and get things done. We are innovative and solutions oriented.

We promise:
  • 100% transparency
  • to find solutions
  • focused committed people

We're confident our teams will rise to any challenge, so... if you're not happy after 6 months, we will do the right thing

Why Ringley?

As a group of companies we are a diverse bunch with enough experts on board to be a one-stop-property-shop. We listen and align to each Client's goals so each of us knows what needs to be done all the while remaining innovative and solutions oriented - as a team - One Ringley.

We promise:
  • 100% transparency
  • to network and find solutions
  • focused committed people

We're confident our teams will rise to any challenge presented, so...
If you're not happy after 6 months, we will do the right thing

Our Block Management Team

The key to our success is our people.

Kate Robinson
Kate Robinson
MTPI MD Blocks/FM Management (London Region)
image over card Kate Robinson
Karl Bradley
Karl Bradley
Director of Facilities Management BSc IOSH MTPI MIWFM
image over card Karl Bradley
Natalie Birmingham
Natalie Birmingham
Customer Service Manager
image over card Natalie Birmingham
Nick Pratt
Nick Pratt
National Head of Site Staff Block Management
image over card Nick Pratt
Andrew Selwyn
Andrew Selwyn
Head of Block Management South West
image over card Andrew Selwyn
Chris Curtis
Chris Curtis
Operations Director of RISSS
image over card Chris Curtis

Everything you need to know about Croydon

Best places to eat out in Croydon

History of Croydon

Most prestigious roads in Croydon

Things to do in Croydon

Croydon Cultural Scene

History of Croydon

Croydon, a town with a rich history, is believed to have derived its name from the Anglo-Saxon words croh meaning "crocus" and denu meaning "valley," suggesting that the area was once a hub for saffron cultivation. This theory is widely supported by linguistic experts. Additionally, Croydon lies along a Roman road connecting London to Portsdale, and archaeological evidence suggests that there was a Roman settlement in the area, further adding to its historical significance.

Today, Croydon is a vibrant town offering a mix of modern amenities and historical charm. The town centre is bustling with shops, restaurants, bars, a cinema, and a theatre, providing plenty of entertainment options for visitors and locals alike. For families, Croydon boasts parks, playgrounds, museums, and art galleries. Sports enthusiasts will find numerous opportunities to engage in various activities, as the town is home to several sports teams. Whether you're looking to shop, dine, enjoy the local culture, or simply relax, Croydon offers something for everyone, making it a great destination for all ages.

 

 

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Most prestigious roads in Croydon

Croydon, a bustling area in South London, has undergone significant transformation in recent years, with modern developments and an increasingly sought-after housing market. Some areas of Croydon are especially popular due to their proximity to amenities, good transport links, and desirable residential properties. Here are some of the most prestigious roads in Croydon:

  • The Drive in Croydon – A beautiful tree-lined road known for its large, detached houses, offering a peaceful residential atmosphere while being conveniently close to the town center.

  • South Park Hill Road in Croydon – This prestigious road is home to some of the area’s grandest Victorian and Edwardian properties, offering a mix of traditional charm and modern living spaces.

  • Upper Woodcote Village in Croydon – A tranquil and leafy area with attractive family homes, Upper Woodcote Village offers a suburban escape while still being well-connected to central Croydon and London.

  • Sanderstead Road in Croydon – A sought-after road with a blend of period properties and modern houses, offering a quiet, suburban lifestyle with good schools and parks nearby.

Croydon’s most prestigious roads combine an excellent mix of location, history, and modern convenience. These areas offer residents a peaceful yet connected lifestyle, making them highly desirable for both families and professionals.

 

 

 

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Best places to eat out in Croydon

Croydon is a vibrant food destination with a diverse range of dining options that cater to every taste and preference. From the comforting Italian dishes at Bagatti's to the innovative burgers and craft cocktails at MeatLiquor, the town offers something for everyone. Whether you're in the mood for casual dining, creative European meals, or a lively gastropub experience, Croydon's culinary scene delivers a feast of flavors.

1. Bagatti's: An Italian restaurant with a warm atmosphere and traditional dishes offered. The numerous options of pasta, pizza, and seafood make Bagatti's among the top choices for locals dining.

2. Little Bay: This is the most eccentrically decorated and theatrically designed place, offering reasonably priced but exquisite European food; it has a unique dining experience with a menu in celebration of classic French and Mediterranean dishes.

3. MeatLiquor: It has built quite a reputation with its mouth-watering burgers and wings blended with craft cocktails at Boxpark Croydon. Its energetic feel and innovative menu make this a place authoritarian burger lovers should not miss out on.

4. The Crown & Pepper: This, again, is a gastropub with British-Indian fusion cuisine, offering everything from ploughman's lunch through spicy vindaloo. Quite lively in terms of atmosphere and menu.

5. Yumn Brasserie: This contemporary restaurant gives modern European food with a twist. At the Yumn Brasserie, glamorous atmosphere and inventive dishes—alongside attentive service—make for a special night out.

6. Wagamama: The bottom line for this headstone in the middle of Croydon is that it does offer a wide variety of Asian-inspired dishes, ramen, donburi, and fresh salads. Relaxed ambiance coupled with flavor-filled food make this place personable for casual dining.

7. Boxpark Croydon: Trendy food and drink destination with independent food stalls and bars, Boxpark offers food in a different array—Caribbean to Korean—under one roof.

8. Thaikhun: This is an overlooking of tastes from Thailand into Croydon, with the institution giving one a feel of the Thai Street food. What sets it outstanding is the vibrant decor with an exhaustive menu that ranges from pad Thai to green curry.

9. Smoothbean! Café: A little, warm, sett setting caffe suitable for having breakfast, brunch, or even coffee breaks. This place is very famous for its freshly made-to-order sandwiches and pastries along with excellent coffee.

10. Albert's Table: This critically-acclaimed restaurant has a commitment to British seasonal cuisine— Albert's Table bringing fine dining through the use of locally sourced ingredients from these eating houses across Croydon gives one a feel of the different varieties of food and the quality that can be expected to suit various tastes, from Casual Dining to Fine Dining spots.

With its mix of traditional favorites, international cuisines, and modern dining experiences, Croydon is a must-visit for food lovers. The town's dynamic food culture makes it a perfect place to explore, indulge, and enjoy great meals in a welcoming atmosphere.

 

 

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Things to do in Croydon

Croydon is a bustling hub with a wealth of activities for all kinds of visitors. Whether you're interested in culture, history, outdoor exploration, or just having fun with friends, there's something to enjoy in this dynamic town. From scenic parks and historical landmarks to vibrant shopping centers and live entertainment, Croydon truly offers it all.

1. Boxpark Croydon: It's cool, with food and entertainment space that features independent food vendors, bars, and live events daily—good for dining, socializing, or just enjoying the live music and performance.

2. Wandle Park: The stretch is entirely green and an ideal way to have a relaxed day out, with walking paths, a lake, children's playground, open areas good for picnics, and sports.

3. Museum of Croydon: This is actually the celebration of its history and culture, which is further located inside the Croydon Clocktower with various exhibitions. These are the exhibitions about how the town was developed, who was famous for residing in this town, and the local artwork across the region.

4. Croydon Minster: This is an imposing historic building of a church, beautifully architecturally designed and very ancient, dated to the Saxon period. Always quiet for quiet reflection and exploration of local heritage.

5. Riddlesdown Common: Large open space with excellent walking trails and spotting wildlife; gives great views over some wonderful countryside—perfect for nature enthusiasts and walkers.

6. Spread Eagle Theatre: A small little theatre set inside a pub, Spread Eagle, hosting eclectic theatre, comedy, and live music. It's warm, intimate setting in which to see local talent and be entertained.

7. Fairfield Halls: A large arts and entertainment complex with concerts, theatre, and comedy alongside exhibitions. It is a central area of cultural activity with plenty programmed on a regular basis.

8. Lloyd Park: One of the more favored parks, genuinely flanked by huge, green, open areas and playing fields with sports facilities, with a cafe it's just perfect for strolls or jogging, playing sports, or genuinely spending the day outdoors.

9. Addington Hills: It is from here that one gets a view of panoramic London. Addington Hills is a place where trails for walking take one through stunning woodlands and heathlands, thereby making this site perfect for hiking and other outdoors.

10. Whitgift Centre and Centrale Shopping Centre: These are Croydon's two major shopping hubs, containing within them a high street brands to boutique shops, complemented with great places to eat and be entertained.

With its variety of attractions, Croydon is perfect for a day of discovery and relaxation. Whether you're taking in a show or enjoying the great outdoors, there's no shortage of experiences to be had.

 

 

 

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Croydon Cultural Scene

Croydon’s cultural scene has flourished, especially since its designation as London Borough of Culture in 2023. The year kicked off with the "Oratorio of Hope" at Fairfield Halls, a collaborative performance featuring music, spoken word, and dance that highlighted local talent and community stories. This event set the tone for a year filled with artistic expression and cultural celebration.

The borough's rich musical heritage was showcased through events like the "Rewind: This is Croydon’s Music" exhibition at the Museum of Croydon, which delved into Croydon's significant contributions to music genres such as punk, dubstep, and drill. Additionally, festivals like the Croydon Mela and Croydon Carnival brought together diverse communities, featuring performances from artists like H-Dhami and Asifa Lohara, and fostering a vibrant cultural atmosphere.

Visual arts also thrived in Croydon, with the borough boasting six visual arts galleries and one of Europe's largest street art collections. Notably, Banksy unveiled one of his largest UK installations in Croydon during this period. The "This is Croydon" initiative celebrated the borough's artistic diversity, including dance festivals at Stanley Arts and performances by emerging LGBTQIA+ artists, solidifying Croydon's status as a dynamic cultural hub.

 

 

 

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