Customers Insights

Of Horndean - Estates - 26/07/2024 "The Estate Manager based in Cardiff has been very helpful in resolving an issue with the ceiling. He has kept me informed at every step of the job.A pleasure to deal with and provides excellent service."

Kn - Estates - 23/07/2024 "Ringley inherited a wealth of historical problems that were acerbated by the previous managers. They have taken on the job with expertise and grace, absorbing a lot of pent-up frustration that's no fault of their own along the way. An excellent decision by our Board of Directors to choose Ringley. I'd like to particularly single out the MD for praise, but clearly the improvement isn't the work of one person alone."

Harry Shaw - Estates - 23/07/2024 - Manchester "Absolutely amazing, staff are very friendly and welcoming. Always on deck to help with any of my needs and the flat itself is so clean and exactly how I wanted it. The lettings agent met me on the day and couldn’t be more helpful with everything we needed ."

Khalid Mushtaq - Estates - 18/07/2024 - Canary Wharf "The Relationship Manager who works for your company. I felt compelled to write this review as I have found her very helpful , and on the ball. She gets things done and her communication skills are excellent. Ringleys are very lucky to have an asset in their company.Well done "

Linda Murray - Estates - 18/07/2024 "I write with regards to the recent help I received from our Estate Manager, I asked him to come to my apartment and view the very badly stained glass and metal on my balcony . I have tried to clean with no success . A window cleaner couldn't do any better . The new cladding stained by plaster looks dreadful also . On the side balcony there is a pool of green stagnant water . Together with a collection of the builders sandwich wrappers and bottles . A pain of the balcony glass has been shattered and removed but not replaced . It all got a bit too much . The big feature of the apartment is its balcony and they look dreadful . Even the new cladding is covered in stains from where plaster has been wiped . None of the above was covered during the work . The Estate Manager has assured me that both balconies will be cleaned stones pressure washed , glass replaced and cleaned to its perfect pre build status and the metal to returned to its pre build state . I have been very distressing time these last few years . Aware the builders are leaving I don't want to be left with this mess . The Estate Manager has reassured me all this will be put right and he personally will make sure of this . It has made me feel better. There is someone coming to show me how good this will be in a week or two when the builders leave . Trusting it will all be restored back to it former perfect condition "

Hazel G - Estates - 17/07/2024 - Brixton "I just sold a flat in a building for which Ringleys had recently taken over as the managing agent. I was extremely happy with the service the Relationship Manager at Ringleys provided. Timing was crucial on progressing my sale and she always responded promptly and effectively. She was very friendly and helpful and followed through on any action she agreed to do. I am very grateful for her help. A 1st class service!"

Rachel Whiley - Estates - 16/07/2024 "I wanted to pass on my huge appreciation to the site manager at Prospect Place for all the help and support especially over the last few weeks when Ringley decided to sort out the issue with the ongoing water leak since December 2023 as ReGen had basically washed their hands of the fact that they were quite clearly responsible. But it looks like we are on the home straight at last and I really cannot thank Suzanne enough. Nothing seems too much trouble for her and she has kept me in the loop with everything going on recently which is all I really wanted from the start. Also thank you to the Director for Wales & West, as he too sorted an issue for me which was much appreciated. "

Tracy Hanvey - Estates - 11/07/2024 - Camden "five stars"

J - Estates - 11/07/2024 - Woolwich "The Relationship Manager has been amazing at dealing with the issues we’ve been facing within our property. Unfortunately for him, there were existing issues that were not dealt with by the previous management company (which Ringley took over in April/May). However, despite being new to Ringley, he has quickly picked up these issues (including some large & complicated ones) & has been fantastic at ensuring things are being chased and also keeping us updated, which is always positive reassurance. I cannot recommend the Relationship Manager enough. He is an asset to Ringley and to us as our Relationship Manager"

Jade - Estates - 11/07/2024 "Our property Manager has been amazing at dealing with the issues we've been facing within our property. Unfortunately for him, there were existing issues that were not dealt with by the previous management company (which Ringley took over in April/May). "