Customers Insights

Angela - Estates - 24/04/2025 - Camden "I was concerned about a possible fraudulent contractor trying to enter the building. I called Ringley and was passed onto a member of the team who was very helpful with good communication skills and also helped with another issue outside his remit."

Bashir Noori - Estates - 24/04/2025 - Uxbridge "I had a great experience with your customer service team. He was friendly, patient, and very helpful throughout the call It was clear he genuinely cared about resolving my issue about the property Service charge and make sure I was satisfied. It’s rare to find such excellent support ,thank you"

Sp - Estates - 27/04/2025 - Uxbridge "I just want to give a huge shout-out to the site caretaker at Denham Film Studios. The site has improved so much under his supervision. I've had two recent interactions regarding a couple of issues, and both were dealt with promptly and efficiently. Having him around makes everything so much easier — we would truly be at a loss without him. Thank you for all that you do!"

Sandy Buchanan - Estates - 09/04/2025 - Camden "Our relationship manager has been excellent. She is competent, clearly knows her job and equally importantly is responsive to emails and keeps people in the picture."

Sanjay Modasia - Estates - 15/04/2025 - Greenwich "Our appointed Relationship Manager was extremely, friendly & helpful, she answered all my questions in clearly and in detail. The communication between us felt as if we had known each other for years. We definitely need more people like her on the end of a phone."

Ms M Coldwell - Estates - 14/04/2025 - Camden "The gardens are great and the building is kept very clean. We have always had prompt responses to any concerns."

Habiba Khanom - Estates - 14/04/2025 - Camden "Always respond quickly"

Customer - Estates - 11/04/2025 - Camden "Would like to mention the Junior Property Manager who was very helpful in assisting me with my Service charge payments, making sure they were correctly allocated. Fast, efficient and helpful customer service. Thank you."

Joe Walton - Estates - 17/03/2025 - Camden "Five Stars"

Rachel Lewis - Estates - 04/04/2025 "I'd like to say a huge thank you to our Estates Manager, despite having a number of issues to manage across our large site, when I asked about a particular issue in our block (a lift that was out of order) her response was both understanding of the situation, 100% professional and handled with her usual good grace. Oh yes, and effective (even if the lift company seemed to be less so) as the lift is now back in action. This is only one thing that I'd like to say thank you for - and I do want to say a huge thank you!"