Customers Insights

Wp T - Estates - 21/10/2025 - Salford "The lettings advisor was extremely helpful and patient during my viewing of the Mailbox. She answered all my questions and were able to explain the options that she can offer to facilitate my move-in. She was also very helpful to answering further questions via email and guiding me throughout the tenancy process."

Rowland A - Estates - 23/10/2025 "THE CARETAKER is a great guy always ready to help and finding ways to resolve issues.he was always attending to my requests and did all he could to resolve them. Friendly with a great sense of humour and knows how to respectfully deal with people. I saw he is a great team player how he related with the colleagues on some occasions I will recommend him for any position going forward. "

Customer - Estates - 23/10/2025 "The caretaker was superb. If we had any issues, which were rare, he was able to get them sorted very quickly & efficiently. The maintenance of the building & grounds was very good - all down to him. I would certainly recommend staying there."

Diana Davies - Estates - 23/10/2025 "All the housekeeping staff are polite and focussed on doing a good job. Certainly this is true for Eddystone House."

Henry Jc - Estates - 02/11/2025 "Susi Jay has been a brilliant manager of the property. We were recently working with a terrible management agency and she is working very hard to rectify many issues from their work. I hope this help continues and allows all the property owners to feel more comfortable with a trusted agency."

Mike - Estates - 17/10/2025 "The cleaning crew at Prospect Place in Cardiff is always friendly and competent. Very pleased with them."

Michelle Connolly - Estates - 17/10/2025 "I have recently moved into a lovely one bed apartment in Great Ormes House. Moving as a single individual is quite challenging at the best of times however whilst I was struggling to move boxes from my car to the lift, a lovely member of the team that was carrying out some electrical testing at the time, immediately asked me if I would like to use the sites trolley to assist me with the heavy boxes!!! Super helpful and such a lovely welcome to your site!!! He’s an asset! "

Kuki Pablo - Estates - 16/10/2025 "The concierge working at the front desk at Prospect Place, was very helpful. I needed to print something this morning, and all the service points around were closed. Thanks, very helpful guy."

Mr Traynor - Estates - 20/10/2025 - Hounslow "I can't thank the lettings advisor enough for her help,and reassurance ,she has definitely gone above and beyond, helping us through the process, I want to personally give her 1st prize and once we move in , I will personally thank her for being very professional and so understanding, highly recommend"

Hasham - Estates - 16/10/2025 "The maintenance man at Prospect place in Cardiff was a great help when we suffered a leak. He liaised with myself, the tenants at the flat below and helped to find a plumber for me. It was reassuring to know that the Ringley team were caring and considerate."