Customers Insights

Michael David Thomas Davies - Estates - 14/10/2025 "I would like to highly commend all the staff at Ringley working at Prospect Place Cardiff .In particular the estates team of Ringley of whom provide high levels of professionalism towards MDT Electrical .Working alongside the individuals mentioned makes our job in providing all aspect of maintenance work at Prospect Place extremely easier .Thank you to all at Ringley"

Morgan - Estates - 14/10/2025 "The estates team have engaged our services as a cleaning contractor on several occasions. Great team and communication. Happy to continue supplying services to them."

Diane - Estates - 13/10/2025 "My experience with Ringley is great because of the Concierge, he makes all the problems we have disappear, with the way he deals with everything, calm, friendly and efficiently. He has gone above and beyond since he first started, but not sure when that was so made up my date. Asset to this company, we all agree"

James - Estates - 13/10/2025 "The concierge is so helpful and is always there with a big smile. He’s gone out of his way to help me after I couldn’t find my parcels, always a pleasure to speak to"

Laura Thomas - Estates - 13/10/2025 "I would like to give a shout out to the concierge, he always is so polite, helpful and I’m always greeted with a smile, I had to make a call today to concierge as the postman delivered my parcel to the wrong building, I reported this to him, along with a photo, he called me back within minutes and located my parcel in another block and I was able to retrieve it! This isn’t the only positive experience I’ve had from him."

Mystery - Estates - 13/10/2025 "Outstanding Service from our concierge at Prospect Place, Cardiff. He is always friendly and professional and makes sure all questions and issues are answered promptly. He's extremely knowledgeable and always happy to help, ensuring that anything needing attention is booked in quickly and efficiently. His dedication and attention to detail make such a difference! It's rare to find such dedicated and professional service with a smile these days. He truly deserves recognition for his exceptional service."

Nayer Algarni - Estates - 13/10/2025 "Solve problems"

Hani - Estates - 13/10/2025 "I believe Ringley’s group working at prospect place are very professional, trustworthy and providing their services with care and passion. They are keen on helping tenants and leaseholders and providing a relaxing environment. Their cutting short unnecessary expenses to reduce our management costs is well noticed. The staff at the concierge are always available and address any problems we encounter with patience and smile. I still remember that incident when I lost my wallet one night and the night shift helped me search for it, and retrieve it. All I can say guys thank you and keep the good work"

Benjamin John Cooper - Estates - 13/10/2025 "The maintenance operative came and sorted my extractor fan after I had a leak from the flat above. Very helpful and professional. Sorted everything out very quickly"

Owen - Estates - 13/10/2025 "The maintenance operative was always on hand when we needed him, it’s good to know you’ve got someone who can jump on things when need, bathroom leak, fridge, re doing our bath sealant, top guy."