Customers Insights

Alison O'leary 22/04/2024

Estates - Cardiff, Wales
TrustPilot

The Estate Manager answered his phone on his day off and dealt with the issue the following day, going to the apartment to help 92 year old mother

Anna Wright 17/04/2024

Estates - Cambridge
Google

I had two incidents to report at different times, and my development manager at Ringley responded promptly. She gave very helpful information that set my mind at rest. I commend her performance strongly and unreservedly.

Stefano Tuveri 18/04/2024

Estates -
Google

With Ringley with had the best Property Manager I have seen in the estate. Working with her has been great. She has consistently got the job done and exceeded my expectation. Very professional, organised, knowledgeable and in general a pleasure to work with. Thanks a lot for all your help in the estate

Tobias Hilton 19/04/2024

Estates - Keighley
TrustPilot

From when this company took over it was nothing but a nightmare for two years but then a amazing member of staff was appointed as our Relationship Manager, she took over last year did more in a few months than what any other member of staff did an the way she dealt with me an my disability was just amazing if it wasn't for her this review would not be a good one but honestly if this company continues to keep people like her then they will get somewhere with helping people because she is a person who cares about the people she's working with and not just her job.

Davina 17/04/2024

Estates -
TrustPilot

Thank you to my Relationship Manager at Ringley It must be a thankless task being a Relationship Manager for a Property Management Company in these challenging times and for the most part they probably only ever hear of complaints rather than any positive feedback. I have found her very supportive this week due to water ingress into my apartment. She was on it right away and liaised with contractors, who were fantastic by the way, and neighbouring properties to progress matters. She sounds so friendly and upbeat on the phone and understands the anxiety that comes with such issues and made sure that i was kept updated which was very much appreciated

Laura Thomas 10/04/2024

Estates - Cardiff, Wales
TrustPilot

I have received nothing but great service from the estate manager at Prospect Place, Cardiff, had a leak coming into my apartment from the main roof, my sky tv stopped working which was down to a flood in the aerial room, nothing seems to much trouble for him. He’s happy to help and the issues are quickly resolved, I would like to also mention the new intercom system is brilliant and also it’s nice to see some bins now on site.

mr russell jones 10/04/2024

Estates - Cardiff, Wales
TrustPilot

The cleaning keeps getting better ! Well done to the team, the lift has not looked this good since installation! Keep up the good work.

Alex Ward 29/03/2024

Estates - St Albans
TrustPilot

The expertise in cleaning our tiled flooring and carpets across the entire building has been nothing short of remarkable. The attention to detail has completely revitalised our space, surpassing all expectations. He has transformed stubborn stains and wear into a pristine finish. His professionalism made the entire process smooth and enjoyable. We highly recommend the team for anyone seeking exceptional tile and carpet cleaning services.

adjsgdhsfg 25/03/2024

Estates -
Google

Five Stars

Imo Jackson 26/03/2024

Estates -
Google

The property manager was very quick to respond and extremely helpful in answering all my questions, and then checking up on if the issue was resolved. Would highly recommend Ringley.
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Alison O'leary - Estates - 22/04/2024 "The Estate Manager answered his phone on his day off and dealt with the issue the following day, going to the apartment to help 92 year old mother"

Anna Wright - Estates - 17/04/2024 "I had two incidents to report at different times, and my development manager at Ringley responded promptly. She gave very helpful information that set my mind at rest. I commend her performance strongly and unreservedly."

Stefano Tuveri - Estates - 18/04/2024 - Bow "With Ringley with had the best Property Manager I have seen in the estate. Working with her has been great. She has consistently got the job done and exceeded my expectation. Very professional, organised, knowledgeable and in general a pleasure to work with. Thanks a lot for all your help in the estate"

Tobias Hilton - Estates - 19/04/2024 "From when this company took over it was nothing but a nightmare for two years but then a amazing member of staff was appointed as our Relationship Manager, she took over last year did more in a few months than what any other member of staff did an the way she dealt with me an my disability was just amazing if it wasn't for her this review would not be a good one but honestly if this company continues to keep people like her then they will get somewhere with helping people because she is a person who cares about the people she's working with and not just her job."

Davina - Estates - 17/04/2024 - Camden "Thank you to my Relationship Manager at Ringley It must be a thankless task being a Relationship Manager for a Property Management Company in these challenging times and for the most part they probably only ever hear of complaints rather than any positive feedback. I have found her very supportive this week due to water ingress into my apartment. She was on it right away and liaised with contractors, who were fantastic by the way, and neighbouring properties to progress matters. She sounds so friendly and upbeat on the phone and understands the anxiety that comes with such issues and made sure that i was kept updated which was very much appreciated"

Laura Thomas - Estates - 10/04/2024 "I have received nothing but great service from the estate manager at Prospect Place, Cardiff, had a leak coming into my apartment from the main roof, my sky tv stopped working which was down to a flood in the aerial room, nothing seems to much trouble for him. He’s happy to help and the issues are quickly resolved, I would like to also mention the new intercom system is brilliant and also it’s nice to see some bins now on site. "

Mr Russell Jones - Estates - 10/04/2024 "The cleaning keeps getting better ! Well done to the team, the lift has not looked this good since installation! Keep up the good work."

Alex Ward - Estates - 29/03/2024 "The expertise in cleaning our tiled flooring and carpets across the entire building has been nothing short of remarkable. The attention to detail has completely revitalised our space, surpassing all expectations. He has transformed stubborn stains and wear into a pristine finish. His professionalism made the entire process smooth and enjoyable. We highly recommend the team for anyone seeking exceptional tile and carpet cleaning services."

Adjsgdhsfg - Estates - 25/03/2024 - Camden "Five Stars"

Imo Jackson - Estates - 26/03/2024 - South Kensington "The property manager was very quick to respond and extremely helpful in answering all my questions, and then checking up on if the issue was resolved. Would highly recommend Ringley."

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