Customers Insights

Mandy - Estates - 12/07/2022 "Nicholas at Ringley always goes above and beyond, very responsive with excellent communication and customer service. He always strives to resolve any issues within a timely manner and often follows up with a site visit, to review, and ensuring we are updated on progress when issues arise. We have seen a significant improvement in the management of our flats as a result. Thank you Nicholas, we appreciate everything you do and your hard work."

Kate Poel - Estates - 07/07/2022 "Such a refreshing experience dealing with Karl Bradley. Every issue is dealt with swiftly and efficiently. Karl is obviously very knowledgeable and experienced as he resolves even the most challenging issues at a pace. I couldn't praise him highly enough."

Marcus - Estates - 04/07/2022 - Hackney "Catherine at Ringley always goes above and beyond when it comes to keeping our building shipshape. She tries to be available at all times if needed, and keeps us updated on progress when issues arise. We very much appreciate the time and effort her and the team put in to make our lives easier."

Jamie - Estates - 21/06/2022 - Croydon "Our gas pipe was cut through by the gardeners on the 20th June 2022, Monica Daniel from Ringley acted swiftly and dealt with the issue within a few hours. The emergency on-call contractor arrived within an hour of her emailing the whole site and isolated the unit. Later that afternoon she sent professional contractors who repaired the pipe which went in to our property and we had services back up and running early evening on the same day. Thank you to Monica and Ringley for there swift action."

Hugo Paice - Estates - 22/06/2022 "Ringley spent a lot of time and effort sorting out the problems in our block of flats, great work."

Ross Newham - Estates - 08/06/2022 - Barking and Dagenham "Nick Cohen is an asset to the company. I have had numerous dealings with him and my impression is that he genuinely cares about helping people. Nick tackles property issues with the mindset of fixing the job correctly rather than using a sticking-plaster approach. An all-round excellent property manager."

Michael - Estates - 28/04/2022 - Camden "Things are getting better at Goddard Place In the past, we at Goddard Place have often been disappointed by Ringley’s lack of efficiency regarding solving problems on the development; indeed, there was often a perceived lack of interest in our views. This has changed radically since Adele Robert’s was appointed Relationships Manager. She and her team have made a great difference to the way the development is managed as she thinks of us as a community and not as a problem. There will always be problems, but I for one now am confident that they will be resolved properly and as speedily as possible. Thank you, Adele"

Owner - Estates - 29/03/2022 - Hackney "Catherine Griffin has been the PM at Albert Close in Hackney and has been like a breath of fresh air since she took over. Her whole approach is positive, with a can-do attitude and this is a huge improvement from the previous PM. A site visit this morning was mentioned, and Catherine was very receptive to comments; polar opposite to what they're used to. "

Angela - Estates - 21/02/2022 "Disha was super useful last Saturday when the whole building was left without water because of an interruption of power to the pump. She kept texting me, providing updates and it was really reassuring to know that on the other side of the phone there was someone that was truly listening to what was going on. She took feedback onboard and understood our point of view. She also sent super helpful emails to the residents. I do not think you could get any better customer service anywhere. I wish she was our property manager as she was truly exceptional and went above and beyond her duty to make us feel looked after!"

Rhys - Estates - 23/02/2022 "Had a fantastic experience with the lady at the concierge (Mandy) Extremely helpful, polite and a brilliant ambassador for your company!"