Customers Insights

Darragh Foy - Agency - 16/12/2024 "Top service from all of the staff - special thanks to the maintenance team for being so much help and the concierge for their service every day"

Julie Boyd - Estates - 13/01/2025 "We recently had some plumbing work done which required the water being shut off for a short period on the whole of our floor in our apartment block. Our caretaker was extremely helpful, as always, coordinating the shut down with us and our plumber. It all went without a hitch and minimal disruption."

Okusami Godwin - Agency - 09/01/2025 - Manchester "A Wonderful Place to Call Home This house has been amazing—bright, cozy, and perfectly designed for comfort. Joanne was incredibly helpful in making the move seamless, and I’m so grateful for her support. The open layout, spacious kitchen, and peaceful backyard make everyday living a joy. Located in a quiet yet convenient neighborhood with friendly neighbors, it truly feels like home. Highly recommended!"

Taybah Riaz - Agency - 07/01/2025 - Manchester "Both the lettings agents have been great throughout the process of moving into my new apartment. An extremely friendly and professional team. Thankyou to you both for the seamless and efficient service - you’ve made the experience of moving into my first home a wonderful one "

Nina Rahman - Agency - 07/01/2025 - Manchester "The lettings advisor helped and guided us through a swift process. The entire transition was smooth."

Chloé Foin - Estates - 26/12/2024 "Here to leave a review for the team who clean our block every day. They are such a lovely pair, they do a great job of keeping the building clean and are always friendly to chat to. Our dog loves getting his daily fuss too."

Chris Breistein - Estates - 20/12/2024 - Dartford "The cleaner who cleans the facilities is amazing! Kind, friendly and good at her job! I’ve lived in the Duchess for 4 years and she always has a smile on her face and helps where she can!"

Pushpanjali - Estates - 20/12/2024 - Dartford "The housekeeping at James Smith Court (Duchess) is on point. She is an amazing housekeeper and a lovely person who’s always polite and helpful. She’s diligent at her work and adds to the eco of living in a lovely neighborhood."

Lisa Horsley - Estates - 20/12/2024 - Dartford "The cleaner is so lovely and AMAZING at her job. The duchess always looks pristine and she always says Hi and is super friendly."

Marie Hayward - Estates - 20/12/2024 "Our property manager was appointed this year and she's worked hard to bring our complex up to standard as we experienced a number of issues prior to her arrival. She is friendly, professional and really goes the extra mile. It's been a challenging year, and she's dealt with every challenge quickly, effectively and with a smile."