Customers Insights

S Brooks - Estates - 14/03/2023 "My review is for Disha, who is the Relationship Manager for Cedar Court in Malmesbury. We all had a very challenging relationship with our previous management company who we felt was in a permanent battle against us. Disha has always been a huge help to the residents, calmly explaining some of the more complicated issues around our service charges. Nothing is too much trouble She is courteous and knowledgeable and it makes all the difference knowing we have someone on our side."

Amjad Albalawi - Estates - 11/03/2023 "Karen provided a prompt and thorough response to my inquiry, demonstrating her expertise in the subject matter. Her communication skills were outstanding, with her message being clear and concise while still being informative and detailed. What impressed me most about Karen's response was her friendly and professional demeanor. She was courteous and accommodating, taking the time to address all of my questions and concerns. It was clear that she truly cares about providing excellent customer service and ensuring customer satisfaction. Thanks for your help, Karen!"

Kristen Vredeveld - Estates - 06/03/2023 - Camden "Dominic was super helpful and able to accommodate our requests"

Prasath M - Agency - 06/03/2023 - Manchester "Amazing service and support throughout, special thanks to Joanne for the support given, couldn’t have done it without you! Very approachable and helpful. I would recommend using Life by ringley team and would definitely use them again."

Jon G - Estates - 04/03/2023 - Stratford "Nick Pratt and his team were very communicative and helpful during a flooding emergency. In contact with residents throughout the process!"

Michael Mazliah - Estates - 03/03/2023 - Camden "Really good experience with Adele, who manages our block, who stuck with a project that had defeated previous managers and got us a really great result!!!"

Preye Bolaji - Estates - 03/03/2023 - Dartford "Narcisa is very professional in the discharge of her duties,polite and always ready to help. She is the reason we have a very clean environment at Oldfield place."

Alexander - Estates - 08/03/2023 - Stratford "I'd like to express massive thanks to Robin and Team Concierges, as well as the Property Management Team of River Heights (Mary-Anne, Nick) for going a huge extra mile in their efforts to address consequences of a major incident in the building last week. As a leaseholder, I am very happy to have this team in place as I know we are well looked after!"

Irena Paxton - Estates - 06/03/2023 "I am impressed by the massive improvement in communication with leaseholders and residents at Prospect Place since Kathryn's appointment as Manager. Previously, as far as I know, communication was with leaseholders only and those of us who are not leaseholders felt left out. Kathryn has been approachable and friendly since Day 1."

Karen Rix - Estates - 02/03/2023 "I would like to confirm the experiences of Vicky, who lives at Prospect Place, Cardiff - in relation to her positive communications with Kathryn Hughes, recently appointed Manager. I do hope that Kathryn enjoys her new role and isn't overburdened by managing such a large site. Keep up the great work Kathryn!"