Customers Insights

Emma Amin-beavan - Estates - 14/12/2022 "I personally wanted to write a note to thank Byron for all his hard work and being proactive and responsive when we have asked questions or needed things done. Byron responds very quickly to put our minds at ease and informs us of all repairs that have taken place. Others should take note and lead by example. Truly outstanding. Thank you again Byron"

Vivek Srivastava - Estates - 13/12/2022 - Dartford "I would like to express my deep appreciation for Narci who works as professional cleaner at my development (The Oldfield Place).Her cleaning service is outstanding, exceptional, reliable, dependable, and extremely professional. Each cleaning visits she arrives on time and doesn't stop working until time is up. She works very hard to ensure the development areas are cleaned in accordance with the highest standards. Besides it, she is very humble and friendly person who always look forward to help the residents in all possible manner. I am really glad to have such an amazing and reliable person and would recommend her to all my friends. You are awesome Narci !!!"

Mr Edward Lloyd-davies - Estates - 13/12/2022 - Enfield "Very warm, friendly & understanding interaction with ringleys particularly the relationship manager Dominic Chan. Extremely professional & helpful."

Lola Eboda - Estates - 13/12/2022 - Dartford "As a resident of Windsor building I will like to commend Ana. She is timely, efficient and friendly. She ensures communal areas are clean and presentable. I will like to thank her for her efforts and commitment to her job."

Shelaigh - Estates - 07/12/2022 "Adele Roberts - Excellent Business Relationship Manager - make sure you retain her Ringleys! Just a quick note to say how well Adele performs her duties - she is a credit to the profession as is polite, professional and knowledgeable. We are a small managed estate in Peterborough with an unenvious task in respect of site management as we have a converted listed building as part of the portfolio split into apartments, a series of residential properties and a lot of greenspace, park and sustainable drainage ponds. The site has been initially very difficult to manage due to a poor handover from the Developer (issues still outstanding 5 years in), and an initial Relationship Manager who didn't necessarily have the skills that Adele does. We have come on leaps and bounds over the last 2 years and progression is now being made with a really good relationship between Adele and the Resident Directors and freeholders/leaseholders on site. Working together to get to a position where all the relevant contracts that are required are in place and monitored, the site is looking good now and working to try and resolve outstanding issues with the Developer. Adele would be a great mentor and positive role model to any new members of Ringley staring their career in Relationship Management - make sure you retain this member of staff. Estate Management is always very difficult and can be costly - working together we have managed to 'keep costs' at the lowest possible with good procurement and regular reviews of contracts - yes, the cost is still high on site but it reflects living in a site which meets statutory and legal requirements as well as being safe and looking fabulous and an asset to the community."

Emilia Gattas - Estates - 12/12/2022 - Archway "Great response to questions and issues from Adele Roberts! thanks"

Julie Tang - Estates - 12/12/2022 - Dartford "These stars are for the cleaning lady ANA @ Langley Sq not for Ringley specifically! Ana is the best cleaning lady here and deserves a great big bonus from Ringley as she is prob their only asset and the only reason I am writing this review!"

Phil Johnson - Estates - 12/12/2022 "Byron is the FM at Prospect Place. Always an excellent & effective response & he always finds a way to resolve the problem."

Anthony Clarke - Estates - 12/12/2022 "Arrived home yesterday and TV was unwatchable due to pixelation. Contacted Ringley (Byron) and he was on it in a heartbeat! He checked connections in communal cupboard room then visited us to check. Very slight improvement but much more needed. Just got an email from him and hes organised a professional firm to visit and hopefully correct the problem. Ive known Byron since he started working here and always found him to be a cheerful, hard-working guy. In my experience, he never gives less than 100%."

Mayar Rakha - Estates - 12/12/2022 - Dartford "Narcissia is doing a great job maintaining the building and on top of it she makes it with a beautiful smile on her face always happy to help someone in need and that's a big thing"