Customers Insights

Mr T - Estates - 18/10/2012 "Thanks very much for your letter of 16 October (ref GT1009), received today, and indeed for your thoughtful email of 2 October. We appreciate the update and the trouble you have taken to keep us informed. We admire what appears to be the characteristic care that Ringley has taken to address the issue, and are glad that you found our comments useful. (Owner felt the subletting letter was too strong. We thanked them again for their letter suggesting that we review our subletting letters. We informed them that we had conducted an internal review of the correspondence regarding the subletting of properties managed by Ringley and revised the letters and we had also consulted an external consultant to review these documents). "

Mr G - Estates - 30/10/2012 "I would like to commend Ringley for bring health and safety to the forefront at College Court and their attention to fire safety in particular. "

Ms S - Estates - 18/10/2012 "This is great, thanks a lot one more time for all your help. I feel much better now when we received the new code and managed to submit an annual return. "

Mr H - Estates - 05/10/2012 "That's very helpful.... thank you so much for these efforts and for the updates/communications. (Jasper resolved an issue and promoted our services such as demands by email, which the owner signed up to)."

Access Buzzers - Estates - 19/10/2012 "Finally got round to looking at this. It appears it has gone through OK on your system. Thank you for all your help. (A contractor on Ringley Panel was having problems logging in and had put the wrong purchase order number on the invoice. Karen helped sort this out for them via our I.T. Department)."

Ms D - Estates - 27/09/2012 "The outside cigarette ashtray has now been moved and I wanted to thank you for your help with this."

Ms R - Estates - 24/10/2012 "I know we are not an easy block to manage due to various obvious dynamics and thank you for all your efforts. I know exactly how difficult it can be to get everyone on board when decisions need to be made. You are doing a great job for us, so thanks for all your efforts. Good luck! "

Mr O'b - Estates - 19/10/2012 "The block has been in the company's care for over a year. Since you have taken over things have been kicked back into shape "

Ms W - Estates - 09/11/2012 "Think the service has been great from yourself and Luke and would be more than happy to recommend you. "

Ms E - Estates - 09/10/2012 "You've got a brilliant website. You download all the stuff. It's clear. I think you are probably the only person on this planet to understand that its unfair for small blocks to pay big managing agents fees. Thank you, so compliments to the chef."