Customers Insights

Mr F - Estates - 20/05/2009 "It is good to know that Ringley is addressing the Waters Edge Community problems, and in doing so, maintaining the standard of the Community."

Ms K - Estates - 20/05/2009 "I was talking to someone yesterday who was singing your praises Shahina - Andreas from Manor Properties. You are very efficient."

Mr C - Estates - 23/04/2009 "I just want to relay my appreciation for the levels of service that I receive from one of your employees; Shahina Begum. I often find myself liaising with Shahina in order to arrange valuations & various other issues and am pleased to say that she is extremely efficient, friendly & courteous in everything that she does, and will always go the extra mile which is why I want to bring it to your attention. From the viewpoint of a client, I would like to say she is an asset to your company and hope that you do all you can to reward her efforts."

Ms R - Estates - 16/03/2011 "The Kendal site is looking nice and it's a pleasure to see it looking lovely and clean. Having a caretaker on site is a bonus."

Ms B - Estates - 08/02/2011 "I would like to take this opportunity to let you know how quickly things are dealt with. There was a smashed light in the car park (in the pathway of cars) this morning and when I got home tonight it had been cleared up - I can only assume this was done by the team who did the door handle today. Also, last year I happened to be home one day when the team were cleaning the hallway. I wondered what a noise was and when I looked through the spyhole a cleaner was cleaning on top of our door! - I'm very impressed with the attention to detail. They even pop air freshners in the hallway from time to time which is greatly appreciated. The cars for the cleaning company I see about are always neat and tidy and staff are discreet. I would also like to thank Elizabeth on reception for her help when I telephoned the other day. She is helpful and friendly and it was a pleasure to speak with her."

Ms M - Estates - 21/04/2011 "I would be very confident that Ringley will look after the owner's interests in managing 41 Millharbour. I have always found them to be efficient and prompt in communicating information to me, particularly in recent times re. the problems with the balcony areas. I think they supply a very good service."

Mr A - Estates - 08/03/2011 "May I take this opportunity to thank you all from the back office to the surveying Dept for your time & cooperation. "

Ms B - Estates - 15/02/2011 "Thank you for Ringley's recent letter regarding the 'attempted break ins,' I am certainly being more vigilant and congratulations to Ringley for their recent awards - well deserved. Keep up the good work. It is very much appreciated. "

Ms Y - Estates - 17/02/2011 "You really have done well to reduce the annual charges. Thank you for giving such a great service. "

Mr & Ms G - Estates - 21/04/2011 "I must congratulate you on the excellent service provided by a member of Ringley’s staff last Friday night when a very serious water leak developed in our block... I will not hesitate to say that Ringley’s response to the crisis was second to none. In conjunction with your recommended contract plumber we managed to escape serious flooding. "