Customers Insights

The Skills Funding Agency - Estates - 30/09/2011 "There were 116 shortlisted entries over all regions and categories (such as large or small employers). So, to win a National Training Awards marks a significant achievement. In assessing Ringley’s entry the judges were impressed by the decision the company made to look inwards to itself and its ways of operating, to commit to Investors in People and put a structured learning process at the heart of its operating. The judges enjoyed the quality of the learning materials…highly creative and showing the best practices of our profession. It should also be noted that learning in Ringley is delivered by the staff and leaders of the organisation rather than a learning and development department. In fact, it was a bit worrying for a learning professional to see such good teaching materials put together by someone outside of our profession and done so well…makes me concerned for my future but that is all the ethic of a good manager – to develop their staff. We were particularly impressed with Mary-Anne’s commitment to learning in the pursuit of greater success of the company. Now in their 25th year, the National Training Awards recognise and celebrate Investors in People accredited organisations that have delivered outstanding organisational benefits by directly linking the training needs of their people to the business needs of their organisation. Being presented with a National Training Award offers Investors in People accredited organisations: • public recognition for their exceptional training initiatives. • the opportunity to be named ‘the best of the best’ on a regional and national level. Competing for a National Training Award drives up standards in workplace learning and development by identifying best practice. (We were awarded Best Small Employer in Greater London 2011 by The Skills Funding Agency for training programmes, which included being the first property company to introduce a money back guarantee service). "

Gardenfix And Kleenfix Ltd (contractors) - Estates - 14/11/2011 "Personally speaking, no other company is run the way Ringleys is, Mary-Anne Bowring runs a formidable company. Not only does she strive to make her business succeed she is also aware of the impact it has on the community and takes many steps to ensure that Ringley is part of the community and that they are aware of their environmental responsibilities. No other company I know of has this awareness and this is passed on to the staff via weekly staff meetings and training."

The Innovative Property Show - Estates - 14/11/2011 "This winner is driven, passionate, bursting with ideas and works with the speed of lightening. I was very impressed with her forward thinking attitude, when she took on the case of a SE22 block of flats when all other surveyors had given up. This lady fought and won against a vastly exaggerated valuation set by the freeholder, eventually saving her client over £500,000. Brilliant work! (Our Managing Director, Mary-Anne Bowring was named Surveyor Of The Year at the Property Awards For Women awards ceremony, organised by The Innovative Property Show)."

Landlord & Buy-to-let Magazine - Estates - 21/11/2011 "The Landlord & Letting Awards are the premier nationwide private rented sector awards in the UK, and it’s great to be able to recognise and reward the best in the industry. This year’s response was phenomenal, with over 1000 entries received, so The Ringley Group has done brilliantly to win their category. (We won Innovation Company Of The Year 2011)."

Mr B - Estates - 11/11/2011 "Hi Ed, Thanks for all that. I’m sure it was difficult for you with everybody moaning, so double thanks!!"

Mr A - Estates - 18/11/2011 "Thank you Girish, you’ve been really helpful to me."

Mr L - Estates - 14/11/2011 "Dear Mary-Anne Thanks a lot, amazingly fast excellent work. "

Mr P - Estates - 18/11/2011 "Dear Shabana Thanks for arranging that. Many thanks for all your help and support this week. Have a restful weekend!"

Mr J - Estates - 26/10/2011 "Dear Sir/Madam can I please convey my pleasure of today when dealing with Karen in reception. I was having a problem paying a bill via your website and telephoned your reception for assistance. She was a pleasure to deal with and explained that I should really be using my own internet banking facility, however she explained this to me with gentleness and precision. Would you please pass on my satisfaction to the powers that be within Ringley and to Karen."

Mr P - Estates - 04/11/2011 "Hi Mary-Anne - Thank you so much for taking the time to talk to me today on the phone and for sending me the information on becoming a director. The AGM is next Friday in Putney Library and hopefully I will be successful. I must say your website is excellent and I like your open information policy and your fees for your services seem very reasonable."