Customers Insights

emma hall 07/11/2021

Agency -
Google

Positive: Professionalism Ian Barber sold my house in just over 1 week, he really is a great guy and good at his job, very straight talking, available all the time for any help and advice, I am not very tech savvy but even I could do everything I needed without any help, as it is self explanatory, anyway thanks again Ian, you are a good man and a credit to Ringley

SUJAY SURESH 02/11/2021

Agency -
Google

Had a very good experience with GREYFRAIARS, Andy helped a lot move in as soon as possible it was very grateful. The response was very polite even if we asked multiple times.

Aude R 13/04/2021

Estates -
TrustPilot

Very good agent, finally!! My block of flats is currently managed by Ringley London, NW1 8PR and despite all the challenges we have been through over the last 11 years my block was converted, after a few hiccups with few agencies, we are luck to have found Ringley and FINALLY a superb agent - Nick Johns - who is looking after us the way i feel he would look after his own personal properties. No emails is left un-responded and issues are addressed swiftly and efficiently with superb professionalism and a no faff attitude. We have had a serious issue on the roof and in the course of 6 weeks, specialists were called in to investigate, a scaffolding was erected and the works we have been waiting for over 6 years to happen finally started with a great result using a genius idea to pierce a wall to direct rain water into the main drain. I cant fault Nick Johns and I will be happy to support Ringley as long as they retain him as i truly believe good agents - often doing thankless tasks! - are the core of every good managing agency. Thank you!

Thomas Plant-Mason 18/06/2021

Estates -
TrustPilot

I have been living in the property for 6 years however we are currently in the process of selling and the buyers lender wanted an EWS1 form. Adele Roberts who is the managing agent from the property worked tirelessly to not only get this completed with a quick turnaround but also constantly chased up the certificate on my behalf so that we did not see any further delay with the sale. A real credit to Ringley! Thanks for all the support

Ross Newham 29/07/2021

Estates -
TrustPilot

Excellent staff We work with a number of management companies but we find Adele Roberts and Catherine Griffin an absolute pleasure to deal with. Adele is the most proficient property manager we have ever dealt with. Extremely bright and organised, with excellent communication skills. Catherine is fantastic to work with, she has a very friendly demeanour and is always happy to help. Both are assets to the company!

Ross Newham 29/07/2021

Estates -
TrustPilot

Excellent staff We work with a number of management companies but we find Adele Roberts and Catherine Griffin an absolute pleasure to deal with. Adele is the most proficient property manager we have ever dealt with. Extremely bright and organised, with excellent communication skills. Catherine is fantastic to work with, she has a very friendly demeanour and is always happy to help. Both are assets to the company!

Matt 30/07/2021

Estates -
TrustPilot

Good Customer Service Adele Roberts has been extremely efficient at dealing with our queries and is always very helpful.

Carolyn Mehra 02/08/2021

Estates -
TrustPilot

"Turnaround delivered I was convinced that the problems in our block were insurmountable- since I met Ringley I was urged to think again. I cannot look back it is nice to have people on your side making light work of how to apply the landlord and tenant law, getting our accounts up to date, even recovering money from our previous agent. Can’t thank you guys enough."

KLM 04/08/2021

Estates - Cardiff, Wales
TrustPilot

Excellent service from Anthony Kingdon at Prospect Place Cardiff. Very helpful and knowledgeable. Thank you

Anonymous 05/08/2021

Estates -
TrustPilot

"Housekeeping The housekeeping lady in Great Ormes (Nicola) really is an asset to the team - always approachable, friendly and thoroughly good at her job! She also loved our dog... The communal areas in Great Ormes were always clean, smart and tidy and nothing was too much trouble."
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Emma Hall - Agency - 07/11/2021 - Manchester "Positive: Professionalism Ian Barber sold my house in just over 1 week, he really is a great guy and good at his job, very straight talking, available all the time for any help and advice, I am not very tech savvy but even I could do everything I needed without any help, as it is self explanatory, anyway thanks again Ian, you are a good man and a credit to Ringley"

Sujay Suresh - Agency - 02/11/2021 - Manchester "Had a very good experience with GREYFRAIARS, Andy helped a lot move in as soon as possible it was very grateful. The response was very polite even if we asked multiple times. "

Aude R - Estates - 13/04/2021 - London "Very good agent, finally!! My block of flats is currently managed by Ringley London, NW1 8PR and despite all the challenges we have been through over the last 11 years my block was converted, after a few hiccups with few agencies, we are luck to have found Ringley and FINALLY a superb agent - Nick Johns - who is looking after us the way i feel he would look after his own personal properties. No emails is left un-responded and issues are addressed swiftly and efficiently with superb professionalism and a no faff attitude. We have had a serious issue on the roof and in the course of 6 weeks, specialists were called in to investigate, a scaffolding was erected and the works we have been waiting for over 6 years to happen finally started with a great result using a genius idea to pierce a wall to direct rain water into the main drain. I cant fault Nick Johns and I will be happy to support Ringley as long as they retain him as i truly believe good agents - often doing thankless tasks! - are the core of every good managing agency. Thank you!"

Thomas Plant-mason - Estates - 18/06/2021 - London "I have been living in the property for 6 years however we are currently in the process of selling and the buyers lender wanted an EWS1 form. Adele Roberts who is the managing agent from the property worked tirelessly to not only get this completed with a quick turnaround but also constantly chased up the certificate on my behalf so that we did not see any further delay with the sale. A real credit to Ringley! Thanks for all the support"

Ross Newham - Estates - 29/07/2021 - London "Excellent staff We work with a number of management companies but we find Adele Roberts and Catherine Griffin an absolute pleasure to deal with. Adele is the most proficient property manager we have ever dealt with. Extremely bright and organised, with excellent communication skills. Catherine is fantastic to work with, she has a very friendly demeanour and is always happy to help. Both are assets to the company!"

Ross Newham - Estates - 29/07/2021 - London "Excellent staff We work with a number of management companies but we find Adele Roberts and Catherine Griffin an absolute pleasure to deal with. Adele is the most proficient property manager we have ever dealt with. Extremely bright and organised, with excellent communication skills. Catherine is fantastic to work with, she has a very friendly demeanour and is always happy to help. Both are assets to the company! "

Matt - Estates - 30/07/2021 - London "Good Customer Service Adele Roberts has been extremely efficient at dealing with our queries and is always very helpful. "

Carolyn Mehra - Estates - 02/08/2021 - London ""Turnaround delivered I was convinced that the problems in our block were insurmountable- since I met Ringley I was urged to think again. I cannot look back it is nice to have people on your side making light work of how to apply the landlord and tenant law, getting our accounts up to date, even recovering money from our previous agent. Can’t thank you guys enough." "

Klm - Estates - 04/08/2021 "Excellent service from Anthony Kingdon at Prospect Place Cardiff. Very helpful and knowledgeable. Thank you "

Anonymous - Estates - 05/08/2021 - London ""Housekeeping The housekeeping lady in Great Ormes (Nicola) really is an asset to the team - always approachable, friendly and thoroughly good at her job! She also loved our dog... The communal areas in Great Ormes were always clean, smart and tidy and nothing was too much trouble." "

107 of 167