Customers Insights

Christina Phillips - Estates - 04/12/2024 "The arrival of Ringley was a most welcome arrival at Ffordd James Mcghan.The previous Management Company left a lot to be desired.Ringley made a huge difference particularly in terms of landscaping and repairs necessitated by repeated vandalism.Communication,something lacking with previous Companies,was re-instated.It is with great regret that for whatever the reason Ringley will now be handing over to an unknown MAnagement Company."

Cheryl Hakem - Estates - 04/12/2024 "Ringley Group were always very quick at repairs if needed around the Apartments ,and supplied all out of hours numbers for emergencies . They were speedy with any enquiries and always communicated very well. I also have had the most pleasure of receiving ,help and advice from our Relationship Manager for a number of years regarding my apartment . He has always been available on the phone every time I’ve needed assistance . He has always been polite and very helpful and always made sure I understood everything no matter how long the phone call was knowing he’s a very busy man. My Relationship Manager was my go to person at Ringley and I am saddened that Ringley Group will cease Managing our Apartments . I hope The next management company are on par with what I have experienced ,they will have very big boots to fill to even come close to the most kind and understanding manager and Company I have ever dealt with ."

Jeffrey Coles - Estates - 19/11/2024 "Thanks to our Estate Manager for sorting out insurance certificate, his usual efficient service !!"

Hannah - Estates - 01/10/2024 "After a historic leak issue reappeared (ongoing for over a year), our Estate Manager acted promptly to trace the cause and kept me up to date on its progress. When the property in question became unresponsive, he took over comms to ensure I didn’t have to get involved any further. Thank you"

Joan Qiu - Estates - 13/10/2024 "Very helpful and friendly staff at Prospect place, always offering assistance with problems on site.The concierge in particular has been helpful on many occasions and I’d like to thank him for the help."

Peter Beckerley - Estates - 01/10/2024 "A fantastic organisation in my opinion - our services are well-organised, with regular updates, and they work very hard for the owners. Prospect Place has been transformed for the better since they took over from Warwick Estates."

Celia Monaghan - Estates - 12/09/2024 "Thank you so very much for sending a member of the team today to sort out issues in the apartment - he is so helpful and willing and friendly and what an absolute treasure he is that I felt compelled to write a review - an absolute asset to Ringley - thoroughly decent and knowledgeable and so very nice and pleasant - credit to your team xx"

Derek Davies - Estates - 16/08/2024 "i just wanted to say that there has been a huge difference in almost every aspect since Ringley took over from the previous company that was here . In particular communication has been so much better ."

Mr David Owens - Estates - 16/08/2024 "Apartment block at Caldey Island House is always kept spotless. Great work guys"

Stephen Peasley - Estates - 09/08/2024 "The housekeepers were professional and very efficient in handling and rectifying our complaints. Their work was excellent and there customer service second to none."