Customers Insights

Mystery - Agency - 24/06/2025 "I recently had a leak in my flat in Prospect Place, and as this had never happened I o me before wasn’t sure of the process or what to do. Luckily the site manager was on hand to answer any queries or questions about what needed to be done. She’s quick, efficient and on the ball and super friendly. Arranged a call out for me and when there was a hiccup, sent two staff members to help; both were fantastic! Thanks guys!"

Vera Lopes - Agency - 23/06/2025 - Salford "The lettings advisor has been incredibly helpful throughout the entire process of moving to "The Mailbox". She is super friendly and has been replying to all the questions since I moved in. Thank you!"

Carolyn Flowerdew - Agency - 06/06/2025 - Salford "The lettings advisor was really helpful and patient whilst trying to find a suitable apartment and super friendly showing us around. Thank you!"

Carolyn Flowerdew - Agency - 05/06/2025 - Salford "The lettings advisor at the Mailbox in Stockport was super helpful whilst trying to find a suitable apartment."

Lesley Ho - Agency - 30/05/2025 - Salford "I am very happy to meet the lettings advisor. She is kind and answered my questions in detail. She also took the initiative to introduce the facilities and environment of The Mailbox. Her careful follow-up helped me successfully rent this beautiful place."

Lesley Ho - Agency - 30/05/2025 - Salford "I am very happy to meet the lettings advisor. She is kind and answered my questions in detail. She also took the initiative to introduce the facilities and environment of The Mailbox. Her careful follow-up helped me successfully rent this beautiful place."

S G - Agency - 23/03/2025 - Salford "Absolutely amazing staff, all great people that go above and beyond to help. Massive thanks to maintenance who is fast and efficient, always fixes everything and very polite. Two security guards are great people and always on board to help especially when I’ve forgot my key in the house. Thanks to the amazing staff that help run this building very much appreciated."

Kathy R - Agency - 23/03/2025 - Salford "So glad I moved back here! Shoutout to the team, they are Jay very responsive and helpful throughout the process of moving in, great communication, and she organises the best workshops and events. The maintenance team also gets things resolved pretty quickly which I appreciate a lot. The concierge is always friendly and welcoming. Overall a great place to live in Manchester/ Salford!"

Andrzej Malysa - Agency - 23/03/2025 - Salford "I highly recommend it"

Jon Parry - Agency - 23/03/2025 - Salford "Shout out to the team who work here who helped make the move a breeze!"