Customers Insights

Mr W 26/04/2012

Estates -
Phone

Very very well done Jake. Very professional. Took a lot of stick from me, kept your cool.

Mr B 07/06/2012

Estates -
Email

Lee, Thank-you for all the help you have given us in sorting this matter out.

Ms K 03/07/2012

Estates -
Email

Appreciate all that you guys are doing to facilitate the long outstanding disputes. Great job.

Mr M 06/06/2012

Estates -
Email

Lee, Have to say, I do like the way you phrase these emails... (Email to owners updating them that the water supply had been restored to full capacity).

Mrs S 13/06/2012

Estates -
Email

Thank you for the nice surprise that a M & S voucher is on its way.

Mrs F 28/05/2012

Estates -
Email

Hi Denise, Thanks for running the block meeting today, we were very impressed with your performance and are re-assured that you are the right person to be managing our block.

Mr K 19/06/2012

Estates -
Email

Many thanks for your efficient & professional services- Will certainly recommend to all.

Mr A 12/06/2012

Estates -
Email

We really appreciate how communicative you guys are at Ringley – nice to know what's going on

Mr G 17/06/2012

Estates -
Email

Thank you very much for this full and helpful reply. The trouble you have taken to respond to my queries is much appreciated. I am re-assured by what you have set out. (Flat owners who concerned that their reserve may pay for houses redecorations and the legal provisions to ensure if the flats were decorated how the houses could be kept looking good).

Mr S 09/06/2012

Estates -
Email

I want to thank you for this temporary repair of the pump, and I am confident we leaseholders made a good choice getting Ringley for maintenance.
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Mr W - Estates - 26/04/2012 "Very very well done Jake. Very professional. Took a lot of stick from me, kept your cool."

Mr B - Estates - 07/06/2012 "Lee, Thank-you for all the help you have given us in sorting this matter out."

Ms K - Estates - 03/07/2012 "Appreciate all that you guys are doing to facilitate the long outstanding disputes. Great job."

Mr M - Estates - 06/06/2012 "Lee, Have to say, I do like the way you phrase these emails... (Email to owners updating them that the water supply had been restored to full capacity). "

Mrs S - Estates - 13/06/2012 "Thank you for the nice surprise that a M & S voucher is on its way."

Mrs F - Estates - 28/05/2012 "Hi Denise, Thanks for running the block meeting today, we were very impressed with your performance and are re-assured that you are the right person to be managing our block."

Mr K - Estates - 19/06/2012 "Many thanks for your efficient & professional services- Will certainly recommend to all."

Mr A - Estates - 12/06/2012 "We really appreciate how communicative you guys are at Ringley – nice to know what's going on "

Mr G - Estates - 17/06/2012 "Thank you very much for this full and helpful reply. The trouble you have taken to respond to my queries is much appreciated. I am re-assured by what you have set out. (Flat owners who concerned that their reserve may pay for houses redecorations and the legal provisions to ensure if the flats were decorated how the houses could be kept looking good). "

Mr S - Estates - 09/06/2012 "I want to thank you for this temporary repair of the pump, and I am confident we leaseholders made a good choice getting Ringley for maintenance. "

88 of 112