Customers Insights

Alex Chirkov - Estates - 21/05/2023 - Stratford "I appreciate greatly support of the concierges team at River Heights in Stratford, London. Ludovit's proactive, efficient help was indispensable in resolving a time-sensitive issue affecting the flat. Well done and very much appreciated indeed, many thanks Ludovit!"

John Obla - Estates - 18/05/2023 - Stratford "Ludovit is a fantastic concierge and helped us immensely while moving in. Thank you so much for your amazing service!"

Arnauld G - Estates - 18/05/2023 - Camden "Dominic at Ringley is just one of the best property managers I’ve ever had the chance to deal with. Always very helpful, available and efficient."

Nick Hadjiyiannis - Estates - 23/05/2023 - Stratford "Thank you Ludovit. An absolute professional. Courteous, efficient and extremely helpful."

Todor Ivanov - Estates - 18/05/2023 - Stratford "Thank you for your constant care and good service. Especially I would like to thank Ludovic for resolving an issue I had with the hot water in my flat. Splendid service!"

Subir Misra - Estates - 16/05/2023 "On Sunday 18 December, the weather was atrocious and the rain was exceptionally heavy and the corridor outside my apartment had a very bad leak causing the entire length to be flooded. I would like to say a massive thank you to Byron, Prospect place maintenance Mgr and his team for dealing with this incident professionally and quickly - getting the roof repaired, drying the corridor and my apartment. Byron was on a day off and also not well but still came to the rescue and didn’t leave the apartment till nearly 8pm Amazing service - thank you so much Byron"

Jon Woos - Estates - 15/05/2023 - Dartford "Living here for 5 years now, thank God for Narcissa. She is the most pleasant cleaner and hospitality assistant I've ever encountered!"

Subir Misra - Estates - 16/05/2023 "A massive thank you to Dan, the maintenance engineer at Prospect Place, Cardiff Bay with his help and advice over some new light fittings in my apartment… I wanted to know what I had to buy and how to fit them safely …. Dans knowledge was fantastic. Dan also checked up on me to see I had successfully installed the light fittings.. Overall a really helpful, kind and knowledgeable guy always willing to help others…. Thank you."

Hannah Batley - Estates - 11/05/2023 - Dartford "I have lived at the Langley square development for 2 and a half years and wanted to highlight our relationship manager, Liam. After communicating with him in regards to service charge he went above and beyond to set up an appointment with me and run through the portal and breakdown. He’s also gone out of his way to help me and my neighbour with a few things regarding car parking and I know other people on the development who always speak highly of him. This is the first manager we’ve had that shows he genuinely cares about the development and all the residents - always walking around and chatting to everyone, encourages us to visit his office whenever we need anything, very responsive (even in the evening or over the weekend!) and nothing is too much of an ask. He is an absolute credit to the company! Thank you so much!"

Stuart Woodard - Estates - 24/04/2023 "Adele Roberts (at Ringley) has been very responsive to queries about the Bembridge House facilities and has worked hard to address issues as they arise. I am extremely satisfied with the service that has been provided Although the anticipated service charge is somewhat higher than the initial quote, I do not believe that is within her control."