Customers Insights

Nicholas Malone - Estates - 27/05/2025 - Greenwich "I should like to record receiving very highly professional and empathetic support from Relationship Manager when I contacted the Ringley Group needing legal advice."

Nathen - Estates - 23/05/2025 - Wimbledon "I received fast and excellent service when reporting the issue of overgrown hedges and trees behind our flat. The team handled the matter very efficiently, promptly contacting the gardeners and resolving the issue within a couple of days of my initial contact with Ringley."

Holly A - Estates - 23/05/2025 - Uxbridge "Since starting at Denham film studios, the caretaker has been hardworking, reliable and very helpful. He is committed to making the film studios a better place to live. I’ve had several issues over the last few months which have been so much easier to deal with due to his support, knowledge and guidance. Thank you very much."

Rose - Estates - 23/05/2025 - Greenwich "The relationship manager for my block at GMV, provided invaluable assistance in clarifying the recent service charge bills and correspondence. The documents were presented in a format that was difficult to comprehend, leaving ambiguity regarding the demands and deductions made by DD. Susi went above and beyond to understand the issue, ensuring that the information she conveyed was both accurate and clear. Her professionalism and exceptional interpersonal skills were evident throughout our interactions, and I highly commend her for her outstanding service."

Diane - Estates - 15/05/2025 "Spoke to the estates team on the phone today, the member of staff went over and above to help me with my problem here in Cardiff Bay. Without his help i couldn't get any response from my team here. Much appreciated"

Patricia Pearce - Estates - 09/05/2025 - Camden "The Relationship Manager we liaise with is always friendly and a helpful member of the Ringley team and is a great asset to Ringley. They always gets actions completed in a timely manner. Thank you for all your support to Proactive Fire Solutions team."

Sallyann Downey - Estates - 30/04/2025 - Ealing "The manager was extremely helpful when there was a serious leak at my daughter’s property. He quickly contacted the plumbers & kept me informed with emails on his progress arranging for them to attend & updates on their expected arrival."

Fleur Segrave - Estates - 24/04/2025 - Tottenham "I’ve been really impressed with my experience working with our Relationship Manager. She was super helpful to solve an issue in my flat recently, sending someone out quickly ahead of a long bank holiday weekend. Thank you!"

Angela - Estates - 24/04/2025 - Camden "I was concerned about a possible fraudulent contractor trying to enter the building. I called Ringley and was passed onto a member of the team who was very helpful with good communication skills and also helped with another issue outside his remit."

Bashir Noori - Estates - 24/04/2025 - Uxbridge "I had a great experience with your customer service team. He was friendly, patient, and very helpful throughout the call It was clear he genuinely cared about resolving my issue about the property Service charge and make sure I was satisfied. It’s rare to find such excellent support ,thank you"