Customers Insights

Mike Keam 15/08/2025

Estates -
TrustPilot

A member of the Ringley Property Management team attended today to search for mechanical buzzing in my property. He found it withing 5 minutes and resolved the issue.

Rob Lewis 06/08/2025

Estates - Cambridge
Google

Thanks to my Relationship Manager, for all the work you do as our property manager. I really feel we have someone on our side, especially when dealing with the complexities that arise.

Alex Gooday 05/08/2025

Estates -
Google

Issues reported are fixed within a timely manor - I email my Relationship Manager a lot with issues and she rectifies them as best as she can

Andrea Radaelli 04/08/2025

Estates -
Google

We had a great experience with the junior property manager. She helped us resolve an issue with the main gate buzzer, which we had been struggling to fix with the previous property management company (Peabody).

Geraldine Ditano 04/08/2025

Estates -
TrustPilot

The operative as GMV did a paint repair to my main bathroom owing to a leak from above. He was spontaneous when called to review the leak and performed all necessary tests to ensure that the leak was a one off before repainting when it had completely dried.

Paul 06/08/2025

Estates - Cardiff, Wales
TrustPilot

Since moving our estate over to Ringley a few years ago, the transformation has been genuinely impressive — and a huge part of that success is down to our Relationship Manager. From the outset, he brought clarity, consistency, and a proactive attitude to every aspect of estate management. Long-standing issues that had previously been allowed to fester were approached methodically and professionally, while everyday concerns were dealt with promptly and with clear communication. Nothing was ever too small or too complex — from holding contractors to account, liaising with the council, or providing well-timed newsletters and updates, Paul has always gone the extra mile. It’s rare to come across someone so dependable and diligent in property management. The difference on the estate has been genuinely noticeable — not just in the results, but in the confidence we have that things are being handled properly behind the scenes. That’s what Ringley has delivered for us, and he has been central to that. You've raised the bar, and it’s been a real step forward for our little community.

E and M 13/07/2025

Estates -
TrustPilot

I wanted to recognise the caretaker at our development, he was incredible in arranging access to the cinema for a celebration. He was really accommodating and made the whole experience stress free. Thank you

Susie R 01/07/2025

Estates -
TrustPilot

The estate manager and maintenance team came to my flat today regarding a blocked sink. We tried to figure out if it was the waste stack (outside of the flat) or inside. Eventually, they deduced it was inside, which is my responsibility of course. However, they both were keen to try a few options and after several different attempts, they cleared the block in the sink. Very prompt, friendly and quick to respond. Thanks to both for their help!

Mayad Yafai 04/07/2025

Estates - Cardiff, Wales
TrustPilot

I would like to recognise the maintenance assistant for his excellent work today. He came to my flat at very short notice and fixed the kitchen leak and improved the tap water pressure. A big thank you

Pauline Davis 20/06/2025

Estates -
Google

The Relationship Manager has gone to extreme lengths to try and sort out problems within our development. Thank you.
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Mike Keam - Estates - 15/08/2025 - Southend "A member of the Ringley Property Management team attended today to search for mechanical buzzing in my property. He found it withing 5 minutes and resolved the issue."

Rob Lewis - Estates - 06/08/2025 "Thanks to my Relationship Manager, for all the work you do as our property manager. I really feel we have someone on our side, especially when dealing with the complexities that arise."

Alex Gooday - Estates - 05/08/2025 - Hornchurch "Issues reported are fixed within a timely manor - I email my Relationship Manager a lot with issues and she rectifies them as best as she can"

Andrea Radaelli - Estates - 04/08/2025 - Archway "We had a great experience with the junior property manager. She helped us resolve an issue with the main gate buzzer, which we had been struggling to fix with the previous property management company (Peabody)."

Geraldine Ditano - Estates - 04/08/2025 - Greenwich "The operative as GMV did a paint repair to my main bathroom owing to a leak from above. He was spontaneous when called to review the leak and performed all necessary tests to ensure that the leak was a one off before repainting when it had completely dried."

Paul - Estates - 06/08/2025 "Since moving our estate over to Ringley a few years ago, the transformation has been genuinely impressive — and a huge part of that success is down to our Relationship Manager. From the outset, he brought clarity, consistency, and a proactive attitude to every aspect of estate management. Long-standing issues that had previously been allowed to fester were approached methodically and professionally, while everyday concerns were dealt with promptly and with clear communication. Nothing was ever too small or too complex — from holding contractors to account, liaising with the council, or providing well-timed newsletters and updates, Paul has always gone the extra mile. It’s rare to come across someone so dependable and diligent in property management. The difference on the estate has been genuinely noticeable — not just in the results, but in the confidence we have that things are being handled properly behind the scenes. That’s what Ringley has delivered for us, and he has been central to that. You've raised the bar, and it’s been a real step forward for our little community."

E And M - Estates - 13/07/2025 - Uxbridge "I wanted to recognise the caretaker at our development, he was incredible in arranging access to the cinema for a celebration. He was really accommodating and made the whole experience stress free. Thank you"

Susie R - Estates - 01/07/2025 - Greenwich "The estate manager and maintenance team came to my flat today regarding a blocked sink. We tried to figure out if it was the waste stack (outside of the flat) or inside. Eventually, they deduced it was inside, which is my responsibility of course. However, they both were keen to try a few options and after several different attempts, they cleared the block in the sink. Very prompt, friendly and quick to respond. Thanks to both for their help!"

Mayad Yafai - Estates - 04/07/2025 "I would like to recognise the maintenance assistant for his excellent work today. He came to my flat at very short notice and fixed the kitchen leak and improved the tap water pressure. A big thank you"

Pauline Davis - Estates - 20/06/2025 - Camden "The Relationship Manager has gone to extreme lengths to try and sort out problems within our development. Thank you."

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