Customers Insights

Diana Davies - Estates - 23/10/2025 "All the housekeeping staff are polite and focussed on doing a good job. Certainly this is true for Eddystone House."

Henry Jc - Estates - 02/11/2025 "Susi Jay has been a brilliant manager of the property. We were recently working with a terrible management agency and she is working very hard to rectify many issues from their work. I hope this help continues and allows all the property owners to feel more comfortable with a trusted agency."

Mike - Estates - 17/10/2025 "The cleaning crew at Prospect Place in Cardiff is always friendly and competent. Very pleased with them."

Michelle Connolly - Estates - 17/10/2025 "I have recently moved into a lovely one bed apartment in Great Ormes House. Moving as a single individual is quite challenging at the best of times however whilst I was struggling to move boxes from my car to the lift, a lovely member of the team that was carrying out some electrical testing at the time, immediately asked me if I would like to use the sites trolley to assist me with the heavy boxes!!! Super helpful and such a lovely welcome to your site!!! He’s an asset! "

Kuki Pablo - Estates - 16/10/2025 "The concierge working at the front desk at Prospect Place, was very helpful. I needed to print something this morning, and all the service points around were closed. Thanks, very helpful guy."

Mr Traynor - Estates - 20/10/2025 - Hounslow "I can't thank the lettings advisor enough for her help,and reassurance ,she has definitely gone above and beyond, helping us through the process, I want to personally give her 1st prize and once we move in , I will personally thank her for being very professional and so understanding, highly recommend"

Hasham - Estates - 16/10/2025 "The maintenance man at Prospect place in Cardiff was a great help when we suffered a leak. He liaised with myself, the tenants at the flat below and helped to find a plumber for me. It was reassuring to know that the Ringley team were caring and considerate."

James Mckenzie - Estates - 15/10/2025 "I work closely with the Ringley team at Prospect Place on a daily basis as we carry out the remediation works. They have been extremely helpful in assisting us with various tasks around the estate. We have developed a great working relationship and hope to maintain this collaboration throughout the duration of the project."

Customer - Estates - 14/10/2025 "Excellent team in prospect place and great overall. They really helped us with all the cladding issues and run the estate better than anyone else has in years. It clean, well maintained and staff are responsive. Particular shout out to the night security team, the cleaners and the gardeners who all do an excellent job"

Farzad Zarook Ahi - Estates - 14/10/2025 "The handy man is always around and quick, extremely helpful, he did paint all the ceiling and sorted the leaks, always help when ever needed, also lent us a dehumidifier to help clear the damp in the apartment. "