Customers Insights

Mr H - Estates - 29/10/2010 "Muhammad, Can I take this opportunity to thank you again for the first-class service, every time we have spoken – it is much appreciated."

Ms D - Estates - 20/10/2010 "A personal thank you for the patience and professionalism you have demonstrated over the past 4 months. I am more than aware that Block B has taken up an inordinate amount of your time and will have impacted on your workload and caused unnecessary stress. "

Mr M - Estates - 11/10/2010 "Just wanted to drop you a quick note to say thank you for all your hard work in reclaiming the monies back. It is very much appreciated. "

Ms S - Estates - 17/09/2010 "We have been experiencing the use and functionality of Ringley Panel for a number of months and find it an excellent interface between contractor and Ringley. It produces excellent time saving and removes the risk of invoices being lost in the post. Because of its transparency we are able to see the processing of the invoices on a daily basis. This is a great tool for our business as we are able to manage our finances based on the information readily available. It is the most user friendly and best upload system we are currently using. Credit must go to Ringley for such innovation. We are glad to be part of Ringley’s evolving environment. "

Ms M - Estates - 16/09/2010 "I would like to thank Esme from accounts for all the help she has given my husband for the panel programme. She has been very efficient and professional. (Ms L, one of Ringley's cleaning contractors, wanted to upload an invoice to Ringley Panel. Esme emailed her back and later that day spoke to Lorraine's husband, taking him step-by-step through the process and the invoice was successfully uploaded.) "

Mr C - Estates - 10/09/2010 "Excellent outcome Mary-Anne, thanks. (Planning permission achieved for the residents windows which enables us to regularise the position of all flats who have changed their windows without planning consent.) "

Mr M - Estates - 21/11/2011 "Hi Lang Thanks so much for this you have been really helpful. It's a pleasure dealing with a person who offers your levels of service. You are a credit to Ringley. Thanks again for the great service. "

Mr S - Estates - 09/09/2010 "I would like to say a big thank you to Mo for his continued efforts over the last couple of months. He is always very helpful and works hard to ensure the job gets done. Keep up the good work Mo."

Mr R - Estates - 03/09/2010 "Lee, thank you very much for your help. Your advice and communication has been speedy and helpful. I would recommend you personally."

Mr Y - Estates - 03/09/2010 "In terms of service so far I have been pleased with your knowledge base, the quality of our initial conversation via telephone, your prompt responses to email and the help you have given in terms of explaining the process and setting up appointments."