Customers Insights

Ms W - Estates - 11/06/2011 "Mary-Anne, your kindness is exemplary. I am overwhelmed by your wonderful gesture over my property problems, so please accept these as a small token of my appreciation. It's wonderful to have such a top bird on my side. Very best wishes."

Mr G - Estates - 16/02/2011 "Hi Mary-Anne Further to the attached letter I received today regarding your company being awarded the ‘London Property Management Company of the Year 2010/11’ & ‘Green Champion of the Year 2010/11’, I just wanted to say congratulations on winning the awards on behalf of myself, Harriet Stern and the leadership team here at Barclays Corporate. This is a great achievement and since working with you and your team over the past 12 months, I can see why Ringley Ltd was awarded such an accolade. We wish you and your company all the success in the future and we look forward to continuing our banking relationship and assisting you and the company in achieving your goals & objectives for the company in the coming years. "

Ms P - Estates - 06/01/2011 "Hi Mary-Anne, excellent letter. I wanted to thank you personally for putting me in touch with James and for all your time and trouble. "

Ms R - Estates - 23/02/2011 "I just wanted to let you know that since you completed the asbestos and fire risk assessment the sale of my freehold is now going through! I would like to thank David Field and yourself for your professionalism and the way in which you dealt with the leaseholders and kept me informed. It was a pleasure working with you!"

Mr G - Estates - 17/12/2010 "In a world quick to criticize, just a quick note to say I had a couple of minor issues and queries regarding my service charge and ground rent accounts. I spoke to Karen, who couldn't have been more helpful, polite and efficient. If only everyone was responsive and helpful in the world!"

Ms P - Estates - 22/01/2011 "Mrs P Pointer reached an agreement relating to purchasing a leasehold extension with the freeholder and Phyllis and her husband appreciated the assistance Lee Gregori, Mikaela Hart and David Field had in helping her out. She also commented on her husbands and herself using Ringley again in the future, a very happy client."

Ms W - Estates - 07/01/2011 "I'd like to take this opportunity to thank Lee Gregori for helping me finalize this matter. He has been very patient with me all the way through. "

Ms N - Estates - 10/12/2010 "Thank you for your patience and professionalism in addressing work carried out by directors."

Ringley Staff - Estates - 17/12/2010 "Lisa and Julian came up with two innovative ideas to improve services at Ringley relating to credit control and account queries and were rewarded by the company with a gift for suggesting such clever ideas! "

Ms H - Estates - 22/11/2010 "Thanks for explaining, you are brilliant (Lisa suggested an idea to Ms A which she liked and would be happy to help with if she could, as she spends a lot of time abroad.)"