Customers Insights

Mr L - Estates - 19/12/2018 "Thanks for this. Very well done. I appreciate your hard work and your commitment to keeping us informed. Do have an enjoyable holiday and great new year."

Ms J - Estates - 24/01/2019 "The works at the above property were carried out yesterday. Thank you to Gavin and Monica. "

Mr S - Estates - 18/01/2019 "Great work... thank you so much! Very rapid. (A fast resolution to an issue where a light was not working on site and this was causing an inconvenience to the resident who reported it). "

Ms G - Estates - 08/01/2019 "Girish was very helpful in providing me with information. (Helping a new owner understand what we do). "

Ms N - Estates - 05/12/2018 "Ryan, one conversation with you and ......... This goes a very very long way and does make me feel someone does care and is doing something to address our issues and ultimately understands our frustration and most of all notes we are the client and treats us as one. Thank you. "

Mrs S - Estates - 02/05/2018 "I am particularly glad that you keep an eye on things that need attention....."

Ms N - Estates - 04/12/2018 "Impressive detective work. I appreciate your email with your number and really appreciate you listening to me today."

Ms M - Estates - 03/12/2018 "Hi Mitun, we just wanted to say thank you so much for getting the fire door repaired (it's now closing properly) and also for getting the crack in the wall sorted out. We now have a very happy tenant. Thank you once again, for being very efficient in sorting out these issues. "

Mr B - Estates - 29/11/2018 "Just to say thanks to the contractor for doing a good job. The door has worked fine since they came round."

Mr S - Estates - 28/08/2018 "Thanks very much for your help. You actually know what you're talking about, which is good. Thanks very much. "