Customers Insights

Mrs Paxton - Estates - 10/07/2024 "I am very grateful to the estates team for addressing a problem that residents of the apartment block I live in have had with the front door. When there is a strong wind from the north east, the door blows open and is very difficult to close. I have raised concerns over this issue on a number of occasions with the previous management company to no avail. The estate manager is the first person to listen to my concerns and take appropriate action."

Customer - Estates - 03/07/2024 "I would like to thank my Estate Manager for going beyond her job description. My apartment ceiling this had been left through no fault of mine she dealt with it quickly professionally and I am one who is grateful as the task she did I was going to try and do but as an older resident would have found very hard she took that on board and dealt with it this is from one very grateful resident to your firm who have the luxury of having her on board"

Diana Davies - Estates - 28/06/2024 "The house keepers do a really good job throughout our block… Eddystone House"

Bunnymad - Estates - 25/06/2024 "I had a couple of issues in my flat in prospect place and both times the estate manager was really helpful, the cleaning team members who came on both occasions were really friendly and helpful, today it was housekeeping but I can't recall the names from last time unfortunately. Also our site cleaning is great generally, especially compared to other similar places I visit locally, so the cleaning team's efforts are really appreciated, they make a huge contribution to my enjoyment of living here"

Daniel Ogbeide - Estates - 12/06/2024 "The estates manager helped fix the intratone of my flat as soon as I mentioned it to him without procrastination. He's as good as gold."

Maxumo - Estates - 23/05/2024 "The site manager is very helpful and friendly and always willing to help us with any issues"

Itunu Odunayo Fakeye - Estates - 21/05/2024 "The estate manager from prospect place is a great guy very helpful with any situation"

Abdirahman Mohamud - Estates - 21/05/2024 "The site manager at our development is nice to speak to a great manager. "

Osman - Estates - 21/05/2024 "The site manager from prospect is a lovely guy and he's there when we need him."

Fouad Garaa - Estates - 21/05/2024 "The site manager who works at prospect place is a good manager always helpful and very kind to staff and residents"