Customers Insights

Mandy-jayne Lace - Estates - 22/01/2022 - london "Thanks to Mandy for helping me with the pool Access today; Mandy always thinks very hard, about different situations, and then comes up with her own unique solution! Thanks Mandy; I am really really grateful Mandy-Jayne Lace Lady Isle House "

Celia Monaghan - Estates - 21/01/2022 - london "Thank you Mandy for your help today - its so nice and refreshing to have someone proactive on concierge and it was appreciated because it allowed me the nicest of swims in this bitterly cold weather which is unbelievably important to me to distress at this challenging time."

Klm - Estates - 04/08/2021 "Excellent service from Anthony Kingdon at Prospect Place Cardiff. Very helpful and knowledgeable. Thank you "

Mark Mcelhinney - Estates - 07/10/2021 "Ringley are proactive in helping their customers and are very good at involving us via electronic media with the day to day issues we face. "

Victor Izegbu - Estates - 17/12/2021 "Had a wonderful experience with the… Had a wonderful experience with the concierge named Patrick. Lost the set of keys to my flat. He was able to keep it safely for me when it was found and made a lot of effort to get hold of me to let me know the keys have been found. First class service from him."

Matthew 2020 - Estates - 07/01/2022 "Extremelly happy with Patrick's assistance, help and support in the mean time! A very pleasant experience, all of my questions and queries were answered in full and fast. I can comfortably rely on Patrick for extra support whenever in need. Thanks for solving my problems so quickly and efficiently Patrick! Top class service would recommend to family and friends"

Eddystone Resident - Estates - 06/01/2022 "Prospect Place, Cardiff’s Concierge going above and beyond for residents It was a pleasure being assisted by Patrick from the concierge office of Prospect Place, Cardiff. He was extremely helpful, responsive and polite, as always. He’s a valuable asset to to the concierge team by going the extra mile for residents, especially at times when they really need it."

Caldey Island House Resident - Estates - 06/01/2022 "I have spoken to Mandy (Concierge office) on 3 occasions recently and each time has been a pleasure. She listens to the problem with empathy and compassion, provides practical solutions and has a great sense of humour all of which is greatly appreciated."

Tony - Estates - 06/12/2021 "Had occasion to speak to a Concierge on our development after my wife came close to a serious fall due to a resident propping open doors and leaving boxes strewn about the area. The Concierge - Mandy - has only been with our Site for some six weeks but she sought out those responsible and had the area cleared. She also had the resident moving out remove the items dumped in bin store which we leaseholders would have had to pay for removal. Well done, Mandy! First class Service!!"

S Astrid - Estates - 03/12/2021 "Thank you so so much to Anthony for his help! He's been extremely efficient in helping us turn the water back on, as the plumber forgot to do so!!!"