Customers Insights

Clive 14/06/2023

Professional Services - Cardiff, Wales
Email

The most professional management company I have dealt with. They have been extremely diligent in tackling historical issues whilst simultaneously taking on the cladding issues with all its complexity.

Anon 14/06/2023

Estates - Cardiff, Wales
TrustPilot

Cannot thank you enough for all your hard work. I'm sure there were many occasions when you felt like you were swimming through treacle but congratulations on your perseverance and expertise.

SFTH 14/06/2023

Estates - Cardiff, Wales
TrustPilot

Our previous management was pretty shambolic. Ringley have been amazing. They've got costs down, put better processes in place and really helped us all over the last few years. Highly recommended!

Robinson 14/06/2023

Estates - Cardiff, Wales
TrustPilot

Thank you Ringleys for your effort at Prospect Place

Vicky 14/06/2023

Estates - Cardiff, Wales
TrustPilot

Ringley's Management Team have been extremely proactive in pursuing the construction company to take responsibility for incomplete or regulatory work. They have persisted for many months to achieve a good result which will hopefully benefit all leaseholders eventually.

Simon and Jane Ford 14/06/2023

Estates - Cardiff, Wales
TrustPilot

Can I just add our voices to say a big thanks you to all at Ringley for the way they are handling the remediation work at Prospect Place. Their continual professionalism is exemplary as is communication with all of us who are affected. Thank you and very well done. All of your work is very much appreciated.

Mystery 07/06/2023

Estates - Cardiff, Wales
TrustPilot

I recently was to receive a delivery which showed delivered in the tracking but the picture didn't show outside my door. I mentioned this to the concierge, Sam, on site in Prospect Place Cardiff, he took my details and offered to check the building for me. He managed to find my parcel and delivered it back to me, hes always a pleasure to speak to & does a great job here as its not the first time I've had a problem and needed to speak to him. Always friendly as well, asset to the company! Thanks!

Subir Misra 16/05/2023

Estates - Cardiff, Wales
Google

On Sunday 18 December, the weather was atrocious and the rain was exceptionally heavy and the corridor outside my apartment had a very bad leak causing the entire length to be flooded. I would like to say a massive thank you to Byron, Prospect place maintenance Mgr and his team for dealing with this incident professionally and quickly - getting the roof repaired, drying the corridor and my apartment. Byron was on a day off and also not well but still came to the rescue and didn’t leave the apartment till nearly 8pm Amazing service - thank you so much Byron

Subir Misra 16/05/2023

Estates - Cardiff, Wales
TrustPilot

A massive thank you to Dan, the maintenance engineer at Prospect Place, Cardiff Bay with his help and advice over some new light fittings in my apartment… I wanted to know what I had to buy and how to fit them safely …. Dans knowledge was fantastic. Dan also checked up on me to see I had successfully installed the light fittings.. Overall a really helpful, kind and knowledgeable guy always willing to help others…. Thank you.

Jane Lambert 13/04/2023

Estates - Cardiff, Wales
TrustPilot

We would just like to thank Kathryn at Ringly at Ferry Court Cardiff for all her help an assistance. We have a problem with this paying in advance system which was initiated with Warwick Estates. It is so nice to be able to speak to somebody who actually knows what is going on.
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Clive - Professional Services - 14/06/2023 "The most professional management company I have dealt with. They have been extremely diligent in tackling historical issues whilst simultaneously taking on the cladding issues with all its complexity."

Anon - Estates - 14/06/2023 "Cannot thank you enough for all your hard work. I'm sure there were many occasions when you felt like you were swimming through treacle but congratulations on your perseverance and expertise."

Sfth - Estates - 14/06/2023 "Our previous management was pretty shambolic. Ringley have been amazing. They've got costs down, put better processes in place and really helped us all over the last few years. Highly recommended!"

Robinson - Estates - 14/06/2023 "Thank you Ringleys for your effort at Prospect Place"

Vicky - Estates - 14/06/2023 "Ringley's Management Team have been extremely proactive in pursuing the construction company to take responsibility for incomplete or regulatory work. They have persisted for many months to achieve a good result which will hopefully benefit all leaseholders eventually."

Simon And Jane Ford - Estates - 14/06/2023 "Can I just add our voices to say a big thanks you to all at Ringley for the way they are handling the remediation work at Prospect Place. Their continual professionalism is exemplary as is communication with all of us who are affected. Thank you and very well done. All of your work is very much appreciated. "

Mystery - Estates - 07/06/2023 "I recently was to receive a delivery which showed delivered in the tracking but the picture didn't show outside my door. I mentioned this to the concierge, Sam, on site in Prospect Place Cardiff, he took my details and offered to check the building for me. He managed to find my parcel and delivered it back to me, hes always a pleasure to speak to & does a great job here as its not the first time I've had a problem and needed to speak to him. Always friendly as well, asset to the company! Thanks!"

Subir Misra - Estates - 16/05/2023 "On Sunday 18 December, the weather was atrocious and the rain was exceptionally heavy and the corridor outside my apartment had a very bad leak causing the entire length to be flooded. I would like to say a massive thank you to Byron, Prospect place maintenance Mgr and his team for dealing with this incident professionally and quickly - getting the roof repaired, drying the corridor and my apartment. Byron was on a day off and also not well but still came to the rescue and didn’t leave the apartment till nearly 8pm Amazing service - thank you so much Byron"

Subir Misra - Estates - 16/05/2023 "A massive thank you to Dan, the maintenance engineer at Prospect Place, Cardiff Bay with his help and advice over some new light fittings in my apartment… I wanted to know what I had to buy and how to fit them safely …. Dans knowledge was fantastic. Dan also checked up on me to see I had successfully installed the light fittings.. Overall a really helpful, kind and knowledgeable guy always willing to help others…. Thank you."

Jane Lambert - Estates - 13/04/2023 "We would just like to thank Kathryn at Ringly at Ferry Court Cardiff for all her help an assistance. We have a problem with this paying in advance system which was initiated with Warwick Estates. It is so nice to be able to speak to somebody who actually knows what is going on. "

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