Customers Insights

J - Estates - 11/07/2024 - Woolwich "The Relationship Manager has been amazing at dealing with the issues we’ve been facing within our property. Unfortunately for him, there were existing issues that were not dealt with by the previous management company (which Ringley took over in April/May). However, despite being new to Ringley, he has quickly picked up these issues (including some large & complicated ones) & has been fantastic at ensuring things are being chased and also keeping us updated, which is always positive reassurance. I cannot recommend the Relationship Manager enough. He is an asset to Ringley and to us as our Relationship Manager"

Tracy Hanvey - Estates - 11/07/2024 - Camden "five stars"

Andreas Vossler - Estates - 06/07/2024 "five stars"

Stuart Taylor - Estates - 10/07/2024 "Have had an occasion to contact the estate manager of the property management team in Cardiff. He responded quickly by text and had contractors looking at the problem water leak within two days. Professional and efficient in resolving my issue."

Mrs Paxton - Estates - 10/07/2024 "I am very grateful to the estates team for addressing a problem that residents of the apartment block I live in have had with the front door. When there is a strong wind from the north east, the door blows open and is very difficult to close. I have raised concerns over this issue on a number of occasions with the previous management company to no avail. The estate manager is the first person to listen to my concerns and take appropriate action."

Customer - Estates - 03/07/2024 "I would like to thank my Estate Manager for going beyond her job description. My apartment ceiling this had been left through no fault of mine she dealt with it quickly professionally and I am one who is grateful as the task she did I was going to try and do but as an older resident would have found very hard she took that on board and dealt with it this is from one very grateful resident to your firm who have the luxury of having her on board"

June Norris - Estates - 03/07/2024 "I am a contractor at limetree place witham I also have a family member that lives there I must say the relationship manager Ideal with is a credit to your company as I deal with a lot of management companies She is by far the most professional and helpful."

L Bennett - Estates - 03/07/2024 - Ealing "I would just like to express my huge thanks to the Relationship Manager of ,y building at Ringley. After a Very upsetting series of pest infestations (pigeons roosting on a ledge outside my flat and then flying in and defecating everywhere bed, washing on the dryer, chest of drawers etc.), she took it all in hand on my behalf. She liaised with Pest Control and even sent me links of things that might put them off in the interim (it transpires they are territorial so once they claim a ledge, it's theirs forever). On Thursday, Pest Control came to the flat to clean up the ledge and install spikes. Without her I would still be prisoner in my own flat, unable to open the windows for fear of them flying in. Thank you so much for your support, you're BRILLIANT!"

Refresh Group Ltd - Estates - 30/06/2024 - Manchester "Excellent service from the team, they are fast and efficient as always"

Diana Davies - Estates - 28/06/2024 "The house keepers do a really good job throughout our block… Eddystone House"