Customers Insights

Shreyansh Patel - Estates - 31/10/2023 "Very professional to deal with, helped us with all the documentation and it was very smooth"

Huma Sarkhazi - Estates - 31/10/2023 "Great and the entire tenancy documentation was handled very well "

Celsa Ezra - Estates - 24/10/2023 - Enfield "Ringley have been supporting a number of leaseholders as managing agent - including myself - through a large insurance claim. It’s not an easy job managing 40+ different competing leaseholder interests and I commend them for handling such a tricky situation. They have been responsive, informative and have advocated my needs and interests to all third party stakeholders. The claim is still ongoing and will take a significant amount of time to resolve but had it not of been for Ringley I do not think we would have made any progress at all. I strongly recommend them."

A Rahman - Estates - 25/10/2023 "I had a long day of work and to top it all of my keys fell in the drainThe concierge come to the rescue within minutes and managed to squeeze his hands through and hook up my keys. The problem was solved within minutes and they went above and beyond to help me today. Thank you for his incredibly hard work!"

Jabril Abdirazak - Estates - 14/10/2023 "I am delighted to share my experience with our residential manager Nusha. They have proven to be an invaluable asset to her team. Her unwavering dedication and empathy make them stand out. No matter the challenge, they approach it with a warm and compassionate attitude, putting the residents' needs first. Their ability to get things done is truly remarkable. From maintenance requests to things she is not familiar with , Nusha consistently exceeds expectations. They have a unique talent for tackling even the most complex tasks with efficiency and a smile. I am continually impressed with their commitment to creating a harmonious living environment and their outstanding problem-solving skills. I couldn't be more grateful for their hard work and their genuine care for the well-being of all residents. Thank you for your exceptional service!"

Stephen Webb - Estates - 16/10/2023 - Enfield "Very happy with the service, very helpful, especially with our move. Quick and reliable and easy to talk to. Anything I’ve asked for he is quick to explain any situation! "

William Breese - Estates - 11/10/2023 "Just over a month into our tenancy and I'm incredibly impressed, been an amazing help from our first enquiry, signing paperwork and moving in, and aftercare and ironing out any issues. One if the best renting experiences I've had in London so far."

Georgina T - Estates - 09/10/2023 - Abbey Wood "I reported a trip hazard last week. Within a week she had organised the utility company to have the manhole fixed,taking the report seriously and arranging the fix. "

Mike Hood - Estates - 09/10/2023 "There was recently a problem with the drainage in our flat block and waste water was coming up out of a manhole cover and onto our ground floor balcony area. Our relationship manager sent someone out to fix the problem later that day, and emailed everyone to let us know they would come. They came without me realising, so I sent an email that evening in a quite grumpy tone demanding that they come the next morning, and straight away on receiving my email she got them to come out again to make sure that everything was OK and they really had fixed the problem the night before! I was very grateful for her responsiveness and willingness to go the extra mile to make sure everything was properly resolved and to our satisfaction, even when my communication had been misinformed and grumpy! "

Ahmed Mehana - Estates - 02/10/2023 - Camden "Amazing staff"