Customers Insights

Jeffrey Coles 06/02/2024

Estates - Cardiff, Wales
TrustPilot

Have been trying for 15 years to get a drain unblocked . Member of the team has managed to get the problem solved within 48hrs of me speaking with him.

Shivani Katiyar 05/02/2024

Estates -
Google

Polite and professional staff.

Jake Thomas 05/02/2024

Estates - Cardiff, Wales
TrustPilot

The Buildings Manager has been in situ for several months at Prospect Place and the atmosphere and service has improved enormously.He is really approachable,helpfull and efficient in his duties.Whenever I have raised an issue it has been dealt with straight away and in a most professional and efficient manner.Callum is a credit to the Company.

Mrs Paxton 04/02/2024

Estates - Cardiff, Wales
TrustPilot

Even though it was Sunday and the member of staff was not working, I sent him a text message about the front door of the block I live in, which had been vandalised. I received an immediate reply saying that he appreciated the fact that I'd informed him of the issue. He always goes the extra mile, is helpful, approachable and courteous.

Christine Laurich 05/02/2024

Estates - Cardiff, Wales
TrustPilot

Quick communication, sent plumbers out asap once a leak was confirmed. Plumbers also did clean work and tidied up after themselves - unusual nowadays, so we were pleasantly surprised.

Jeffrey Coles 02/02/2024

Estates -
TrustPilot

Problem raised and solved immediately!

Andrea 31/01/2024

Estates - Cardiff, Wales
TrustPilot

I had problems with my door entry system and it was imperative that I had this functioning due to having a sick relative staying. The team ensured that this was fixed as quickly as possible and offered further assistant if the issue couldn't be fixed. 5 stars While writing this I would also like to mention that the cleaner in my block is amazing and keeps the place spotless. Thanks

Micah Gordon 22/01/2024

Estates - Park Royal
TrustPilot

The member of staff went over and beyond to help us with all our rental needs. She really made this experience easy.

Thomas Wilson 08/01/2024

Estates -
Google

I am writing about the housekeeper and her team and I would just like to say they are amazing. They are always a pleasure to see and they take care of our residence extremely well.

lola eboda 07/01/2024

Estates -
TrustPilot

Thank you to our housekeeperor keeping our building (the Windsor) clean and tidy. You are professional and consistent - will use this opportunity to appreciate your hard work.
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Jeffrey Coles - Estates - 06/02/2024 "Have been trying for 15 years to get a drain unblocked . Member of the team has managed to get the problem solved within 48hrs of me speaking with him. "

Shivani Katiyar - Estates - 05/02/2024 - Camden "Polite and professional staff."

Jake Thomas - Estates - 05/02/2024 "The Buildings Manager has been in situ for several months at Prospect Place and the atmosphere and service has improved enormously.He is really approachable,helpfull and efficient in his duties.Whenever I have raised an issue it has been dealt with straight away and in a most professional and efficient manner.Callum is a credit to the Company."

Mrs Paxton - Estates - 04/02/2024 "Even though it was Sunday and the member of staff was not working, I sent him a text message about the front door of the block I live in, which had been vandalised. I received an immediate reply saying that he appreciated the fact that I'd informed him of the issue. He always goes the extra mile, is helpful, approachable and courteous."

Christine Laurich - Estates - 05/02/2024 "Quick communication, sent plumbers out asap once a leak was confirmed. Plumbers also did clean work and tidied up after themselves - unusual nowadays, so we were pleasantly surprised."

Jeffrey Coles - Estates - 02/02/2024 - Camden "Problem raised and solved immediately!"

Andrea - Estates - 31/01/2024 "I had problems with my door entry system and it was imperative that I had this functioning due to having a sick relative staying. The team ensured that this was fixed as quickly as possible and offered further assistant if the issue couldn't be fixed. 5 stars While writing this I would also like to mention that the cleaner in my block is amazing and keeps the place spotless. Thanks"

Micah Gordon - Estates - 22/01/2024 "The member of staff went over and beyond to help us with all our rental needs. She really made this experience easy."

Thomas Wilson - Estates - 08/01/2024 - Dartford "I am writing about the housekeeper and her team and I would just like to say they are amazing. They are always a pleasure to see and they take care of our residence extremely well."

Lola Eboda - Estates - 07/01/2024 - Dartford "Thank you to our housekeeperor keeping our building (the Windsor) clean and tidy. You are professional and consistent - will use this opportunity to appreciate your hard work. "

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