Customers Insights

Andy Morris 17/08/2023

Estates - Peterborough
Google

I just wanted to pass comment on the work of Adele Roberts. I have lived in my property for 12 years and have had many different relationship managers over the year. Adele has steadied the ship on our estate by delicately managing expectations, providing a consistent and professional approach and with her ability to communicate on a consistent and effective level. She is a credit to Ringley and will do all she can within her capabilities to support our small community.

Alan 11/08/2023

Estates - Cardiff, Wales
TrustPilot

Amanda, concierge, always goes that extra step to help. The last time was in June.

TJ Ho 12/08/2023

Estates -
Google

Great stuff Great service.

Mark Ward 03/08/2023

Estates - Cardiff, Wales
Google

I really appreciate the time that you have spent sorting things out with Bellway and the leadership that you have demonstrated in getting us where we are. Your good news that you have shared is a milestone for the Leaseholders. We have been battling for over three years to get the safety defects of the buildings rectified, and your news is that this is finally going to be started, which is truly a game changer for all of the leaseholders and residents.

Mark Evans 29/07/2023

Estates - Cardiff, Wales
Google

I'm very late with this but both Ringley and the Prospect Place Board have been exemplary this year. I'm very grateful for everyone's commitment and hard work.

Gaurav 28/07/2023

Estates -
TrustPilot

James from Conceirge provided exceptional service in coordinating the repair with CleanHeat. His positive attitude throughout the process made the experience truly delightful. From the moment I contacted him, he exuded professionalism and eagerness to assist. James promptly assessed the situation and efficiently liaised with CleanHeat to schedule the necessary repairs. Throughout the process, James remained responsive and communicative, ensuring I was informed of every step. He demonstrated a genuine concern for resolving the issue promptly and to my satisfaction. James's approachability and friendly demeanor made it easy to discuss any concerns, and he always went the extra mile to address them promptly.

David Arnold 14/07/2023

Estates -
Google

Very clear and professional

Liam Stewart 07/07/2023

Estates - Cambridge
Google

Happy with the service I have recently received, very helpful and proactive.

Tasneem Elzein 06/07/2023

Estates -
Google

Lovely building that is well managed. I’m very happy here.

ami kothari 04/07/2023

Estates -
TrustPilot

Really helped me out with everything and was available over texts even on a weekend! And has been very kind No matter if i call her thrice in a day! Thank you
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Andy Morris - Estates - 17/08/2023 "I just wanted to pass comment on the work of Adele Roberts. I have lived in my property for 12 years and have had many different relationship managers over the year. Adele has steadied the ship on our estate by delicately managing expectations, providing a consistent and professional approach and with her ability to communicate on a consistent and effective level. She is a credit to Ringley and will do all she can within her capabilities to support our small community."

Alan - Estates - 11/08/2023 "Amanda, concierge, always goes that extra step to help. The last time was in June."

Tj Ho - Estates - 12/08/2023 - Camden "Great stuff Great service."

Mark Ward - Estates - 03/08/2023 "I really appreciate the time that you have spent sorting things out with Bellway and the leadership that you have demonstrated in getting us where we are. Your good news that you have shared is a milestone for the Leaseholders. We have been battling for over three years to get the safety defects of the buildings rectified, and your news is that this is finally going to be started, which is truly a game changer for all of the leaseholders and residents. "

Mark Evans - Estates - 29/07/2023 "I'm very late with this but both Ringley and the Prospect Place Board have been exemplary this year. I'm very grateful for everyone's commitment and hard work."

Gaurav - Estates - 28/07/2023 - Stratford "James from Conceirge provided exceptional service in coordinating the repair with CleanHeat. His positive attitude throughout the process made the experience truly delightful. From the moment I contacted him, he exuded professionalism and eagerness to assist. James promptly assessed the situation and efficiently liaised with CleanHeat to schedule the necessary repairs. Throughout the process, James remained responsive and communicative, ensuring I was informed of every step. He demonstrated a genuine concern for resolving the issue promptly and to my satisfaction. James's approachability and friendly demeanor made it easy to discuss any concerns, and he always went the extra mile to address them promptly."

David Arnold - Estates - 14/07/2023 - Camden "Very clear and professional"

Liam Stewart - Estates - 07/07/2023 "Happy with the service I have recently received, very helpful and proactive."

Tasneem Elzein - Estates - 06/07/2023 - Camden "Lovely building that is well managed. I’m very happy here."

Ami Kothari - Estates - 04/07/2023 - Camden "Really helped me out with everything and was available over texts even on a weekend! And has been very kind No matter if i call her thrice in a day! Thank you "

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