Customers Insights

Mr P - Estates - 26/09/2009 "I thought I would send you a note to say thanks for a change! The new assistant to Mayo is a great addition. He always gets up and says hello and he seems to have had lessons from Mayo on how to be eternally smiling! Even the new security guys seem to want to interact with residents. (HR Management of porterage staff at Omega Works.) "

Ms N - Estates - 14/09/2009 "Over 11K obtained via debtchase! Wow! (In a mansion block over £11,000 service charge and major works money was collected following debtchase procedure including obtaining a court judgement enabling a Section 146 forfeiture notice to be served and after significant negotiations the lender being forced to pay to protect their security.)"

Mr P - Estates - 26/08/2009 "Even though I am a solicitor myself, when I found out about Ringley I wanted to use them for the whole lease extension process because they made my life a whole lot easier in dealing with initial surveys to establish value, negotiation and even registration of the relevant documents. They were really thorough and offered a comprehensive service that made the whole process easy to understand and took away any stress. I would definitely use them again and would recommend them to anyone else. "

Ms H - Estates - 08/03/2009 "Thank you so much Mary-Anne for taking so much time to help on Saturday. The car finally disappeared mid afternoon, but we really don't want that situation to happen again. Any or all of your proposed solutions would be very helpful."

Ms R - Estates - 30/07/2009 "Thank you so so much for your help. You made what seemed to be quite a messy issue, look very simple."

Resident At St. Christopher's Court - Estates - 21/04/2011 "I wanted to write to you and let you know that I have been very impressed with the level of service I have received. I have been kept well informed throughout recent procedures to arrange repair work... I have no doubt that there will be further issues as there are with most properties and it is comforting to know that there is someone 'on top of things' on whom we can rely. "

Ms G - Estates - 17/06/2009 "Thank you so much for all your help in getting the damage in our flat finally repaired. All is well now let's hope there are no more leaks! It's always a nice surprise to find someone answering emails so efficiently, and actually giving you the feeling that things are organised well! I felt it was worth sending a 'thank you' card."

Ms S - Estates - 30/06/2009 "I thank you for your help and the speed with which you have replied to me, in relation to the LTA procedure."

Ms S - Estates - 17/06/2009 "Shahina, thank you for being so helpful and efficient at the same time. I shall wait further communication."

Mr A - Estates - 10/06/2009 "Robert and his team have done a great job in letting up the building (Camden Island) so well."