Customers Insights

Mr R - Estates - 21/04/2011 "Congratulations on your website, probably the best in your field!"

Ms M - Estates - 04/04/2011 "Dear Mary-Anne and Lisa, Many thanks for the invitation to your Focus Group last Friday. It was good to meet some of the team and see the facilities. Thank you also for lunch and the opportunity to discuss the current issues. See you on Thursday. "

Ms B - Estates - 17/03/2011 "I just felt compelled to tell you how delighted the residents are with our new caretaker Mark. The rubbish area used to be filthy and it was surprising that we weren't infested with cockroaches/ vermin and now what a contrast...always tidy and spotless and organised. Further more he us so polite, friendly and hardworking...a true asset to any organisation!! Please make him aware of how much we all appreciate his dedication in making a much better environment to live within."

Ms W - Estates - 15/03/2011 "I'd like to thank you for trying to drive this forward in the interests of the residents, if only all managing agents were as helpful and proactive as you've been."

Mr B - Estates - 02/03/2011 "Ringley were extremely helpful and accommodating when I was looking to rent out my flat. They went out of their way to fit in with my schedule and offered a first class service."

Ms W - Estates - 11/06/2011 "Mary-Anne, your kindness is exemplary. I am overwhelmed by your wonderful gesture over my property problems, so please accept these as a small token of my appreciation. It's wonderful to have such a top bird on my side. Very best wishes."

Mr G - Estates - 16/02/2011 "Hi Mary-Anne Further to the attached letter I received today regarding your company being awarded the ‘London Property Management Company of the Year 2010/11’ & ‘Green Champion of the Year 2010/11’, I just wanted to say congratulations on winning the awards on behalf of myself, Harriet Stern and the leadership team here at Barclays Corporate. This is a great achievement and since working with you and your team over the past 12 months, I can see why Ringley Ltd was awarded such an accolade. We wish you and your company all the success in the future and we look forward to continuing our banking relationship and assisting you and the company in achieving your goals & objectives for the company in the coming years. "

Ms P - Estates - 06/01/2011 "Hi Mary-Anne, excellent letter. I wanted to thank you personally for putting me in touch with James and for all your time and trouble. "

Ms R - Estates - 23/02/2011 "I just wanted to let you know that since you completed the asbestos and fire risk assessment the sale of my freehold is now going through! I would like to thank David Field and yourself for your professionalism and the way in which you dealt with the leaseholders and kept me informed. It was a pleasure working with you!"

Mr G - Estates - 17/12/2010 "In a world quick to criticize, just a quick note to say I had a couple of minor issues and queries regarding my service charge and ground rent accounts. I spoke to Karen, who couldn't have been more helpful, polite and efficient. If only everyone was responsive and helpful in the world!"