Customers Insights

Mr L - Estates - 26/03/2008 "Thank you very much Stephen - my extended lease has just arrived!! I appreciate both Mary-Anne and your Solicitors help in this matter."

Mr B - Estates - 09/03/2008 "Firstly, thank you for an excellent and well written piece on Buying your Freehold, found on the leaseholdguidance website. My name is Kevin Burgher, and my 2 colleagues and I have recently had a surveyor to value our properties with a view to purchasing the freehold. I have written twice to the freehold owners with no success, and would thus like for you to possibly take this matter legally forward for us. "

Mr A - Estates - 08/02/2008 "You are an angel. Thank you for giving me that peace of mind. Have a lovely weekend."

Association Of Leasehold Enfranchisement Practicioners - Estates - 04/02/2008 "Not all blocks are able to conduct their own management because the freeholder nominates the managing agent. This LeaseholderSupport site is a brilliant resource for people that could consider buying their freehold and installing their own block management arrangements such as LeaseholderSupport. "

Mr T - Estates - 24/01/2008 "You know everything there is to know about lease extensions."

Ms L - Estates - 21/01/2008 "Kelly, thank you very much for your prompt response. Your email was very helpful as it summarised all the payments since the apartment was bought. "

Mr M - Estates - 11/01/2008 "Thank you for your prompt reply. Very efficient and most appreciated."

Mr V - Estates - 20/12/2007 "Thank you for kindly clearing this up."

Mr A - Estates - 15/11/2007 "Thanks for thinking outside the box... I just hope this kind of service continues. "

Dr Q - Estates - 15/10/2007 "Kelly, thank you very much for helping to sort out my Service Charges."