Customers Insights

Mr G - Estates - 17/12/2010 "In a world quick to criticize, just a quick note to say I had a couple of minor issues and queries regarding my service charge and ground rent accounts. I spoke to Karen, who couldn't have been more helpful, polite and efficient. If only everyone was responsive and helpful in the world!"

Ms N - Estates - 10/12/2010 "Thank you for your patience and professionalism in addressing work carried out by directors."

Ms H - Estates - 22/11/2010 "Thanks for explaining, you are brilliant (Lisa suggested an idea to Ms A which she liked and would be happy to help with if she could, as she spends a lot of time abroad.)"

Mr L - Estates - 13/11/2010 "I received a letter and am impressed on the personal service delivered (C Y Lim was impressed with the way Mary-Anne Bowring wants Ringley to deliver a personal service. Chin lives in Singapore so this was appreciated as the property it relates to is in London.)"

Mr H - Estates - 11/11/2010 "I just wanted to drop you a quick line to thank you and your valuers for the no-nonsense way in which they handled the work we recently put your way."

Mr H - Estates - 29/10/2010 "Muhammad, Can I take this opportunity to thank you again for the first-class service, every time we have spoken – it is much appreciated."

Ms D - Estates - 20/10/2010 "A personal thank you for the patience and professionalism you have demonstrated over the past 4 months. I am more than aware that Block B has taken up an inordinate amount of your time and will have impacted on your workload and caused unnecessary stress. "

Mr M - Estates - 11/10/2010 "Just wanted to drop you a quick note to say thank you for all your hard work in reclaiming the monies back. It is very much appreciated. "

Ms S - Estates - 17/09/2010 "We have been experiencing the use and functionality of Ringley Panel for a number of months and find it an excellent interface between contractor and Ringley. It produces excellent time saving and removes the risk of invoices being lost in the post. Because of its transparency we are able to see the processing of the invoices on a daily basis. This is a great tool for our business as we are able to manage our finances based on the information readily available. It is the most user friendly and best upload system we are currently using. Credit must go to Ringley for such innovation. We are glad to be part of Ringley’s evolving environment. "

Ms M - Estates - 16/09/2010 "I would like to thank Esme from accounts for all the help she has given my husband for the panel programme. She has been very efficient and professional. (Ms L, one of Ringley's cleaning contractors, wanted to upload an invoice to Ringley Panel. Esme emailed her back and later that day spoke to Lorraine's husband, taking him step-by-step through the process and the invoice was successfully uploaded.) "