Customers Insights

Ms D 28/03/2012

Estates -
Email

Hi Nicholas, Thanks for all the update. That’s brilliant re the cleaners for the outside. That’s brilliant re the window redec etc, I think it is badly needed. Also, very pleased about the new gardeners. Thanks for update again. I am going to let the directors know all this positive information you sent me etc. PS gates working a treat so far, and zapper no longer temperamental like it was! So far so good!

Mr P 19/03/2012

Estates -
Email

Again many, many thanks for all your patience, help and professionalism over these last few months. You've been a great source of support which in itself has also lent some small comfort in what has been quite a horrible time for us. Thank you.

Mrs Y C K 19/03/2012

Estates -
Email

We would like to congratulate you for the valued and outstanding work carried out by you and your team in the new management of Trinity Close.

Mr G 02/03/2012

Estates -
Phone

Your work was highly appreciated and I feel very much at ease. You were the right person to deal with it and well done to you and Ringley for resolving the noise issue as it has been on-going for years.

Mrs G 02/03/2012

Estates -
Phone

The noise upstairs has been going on for years and now it's nearly sorted so well done, your work is much appreciated. I appreciate you keeping us updated too. It gives me so much confidence that somebody was able to solve it.

Mr M 01/03/2012

Estates -
Email

Luke, all your hard work is appreciated

Mr G 07/02/2012

Estates -
Phone

I'd like to thank Emma for her help in removing the sofa from the bin store. She went above and beyond the call of duty and got some good quotes which would save money for removing it via the council. The way she communicated made it easy for me to know what the situation was and this was very helpful.

Miss S 16/02/2012

Estates -
Phone

Jasper spoke to Miss S after a system error meant there was a problem with payment she had made. He got the information for her within the hour and she appreciated his response and resolution.

Mr P 08/02/2012

Estates -
Meeting

It was good that Ringley came on board, I'm happy that things are getting done to move forward so the building can be restored to its former glory. Owners appreciate the work Ringley is doing as the site needed a lot of work being done to it once handed over to Ringley to manage. (Feedback at an AGM).

Mr A 08/02/2012

Estates -
Phone

Cheers Girish, I appreciate everything you're doing
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Ms D - Estates - 28/03/2012 "Hi Nicholas, Thanks for all the update. That’s brilliant re the cleaners for the outside. That’s brilliant re the window redec etc, I think it is badly needed. Also, very pleased about the new gardeners. Thanks for update again. I am going to let the directors know all this positive information you sent me etc. PS gates working a treat so far, and zapper no longer temperamental like it was! So far so good! "

Mr P - Estates - 19/03/2012 "Again many, many thanks for all your patience, help and professionalism over these last few months. You've been a great source of support which in itself has also lent some small comfort in what has been quite a horrible time for us. Thank you. "

Mrs Y C K - Estates - 19/03/2012 "We would like to congratulate you for the valued and outstanding work carried out by you and your team in the new management of Trinity Close. "

Mr G - Estates - 02/03/2012 "Your work was highly appreciated and I feel very much at ease. You were the right person to deal with it and well done to you and Ringley for resolving the noise issue as it has been on-going for years."

Mrs G - Estates - 02/03/2012 "The noise upstairs has been going on for years and now it's nearly sorted so well done, your work is much appreciated. I appreciate you keeping us updated too. It gives me so much confidence that somebody was able to solve it."

Mr M - Estates - 01/03/2012 "Luke, all your hard work is appreciated"

Mr G - Estates - 07/02/2012 "I'd like to thank Emma for her help in removing the sofa from the bin store. She went above and beyond the call of duty and got some good quotes which would save money for removing it via the council. The way she communicated made it easy for me to know what the situation was and this was very helpful."

Miss S - Estates - 16/02/2012 "Jasper spoke to Miss S after a system error meant there was a problem with payment she had made. He got the information for her within the hour and she appreciated his response and resolution. "

Mr P - Estates - 08/02/2012 "It was good that Ringley came on board, I'm happy that things are getting done to move forward so the building can be restored to its former glory. Owners appreciate the work Ringley is doing as the site needed a lot of work being done to it once handed over to Ringley to manage. (Feedback at an AGM). "

Mr A - Estates - 08/02/2012 "Cheers Girish, I appreciate everything you're doing"

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