Customers Insights

Ms S - Estates - 12/05/2010 "Mary-Anne, we are so pleased we found you! Thank you so much for your comments and observations. "

Ms B - Estates - 12/05/2010 "I have just returned from picking up my four keys so many thanks - I really appreciate all your efforts. (Communal front door keys were changed for an unsuitable one without letting anyone know in time. We saved the day.)"

Mr F - Estates - 28/04/2010 "This is a very welcome development, and I am certain that it is a result of the excellent work that you and Liam Mehra delivered, not forgetting the intervention by Haringey Council's Noise Control Services. (Noise level issue.)"

Ms C - Estates - 14/04/2010 "Yes, that makes things clear. Thanks for your time. You have been very helpful and you were a pleasure to speak with! (Liaising with the insurance brokers relates a boiler.)"

Ms C - Estates - 07/04/2010 "I just wanted to say how helpful I found your free factsheets, so much so that I have linked to them on the 'maintenance and repairs' section on my website."

Mr D - Estates - 24/03/2010 "David, thank you so much for getting this matter under way! As I am emailing you, I would like to thank you for the way the flats are maintained and kept in good order. As an owner of three of the flats it is nice to know my investment is being looked after and if I can be of any help in the future please get in touch. Thank you again."

Mr M - Estates - 15/03/2010 "I'm disappointed that you shall no longer be managing Noko from May. Under your careful administration we have seen it return to something of the potential it had a few years back and I'm very grateful for all you have done. (This is a site where Ringley took over following the original developer being put into liquidation, until the new Freeholder's son decided to start a Management business.) "

Mr F - Estates - 11/03/2010 "As a block of lease holders with little understanding of the law and our right to take ownership of the freehold, it is very difficult to know who or where to turn for honest, straightforward advice. Our first attempt, with the wrong lawyer and surveyor, sent down an expensive hall of mirrors as we tried uncover the facts of block enfranchisement; particularly as we had a number of telephone masts on our roof that the Landlord was insisting we included in the purchase. It wasn't until the 11th hour, in an desperate attempt to rid ourselves of a very difficult Landlord and their management company, that we came across the expertise of Ringleys Chartered Surveyors. Quickly, and without a fuss, they prepared the documentation and evidence for our appearance at the LVT (Leasehold Valuation Tribunal). We had been told to give up because we couldn't afford it by our previous lawyer and surveyor, but Ringley gave us the courage and belief to carry on, without misleading us on costs. We won at the LVT, thanks to Ringley. If you are in a leasehold block and are considering buying the freehold then my first bit of advice would be go to www.ringley.co.uk."

Ms S - Estates - 11/03/2010 "Before we found Ringley, we were clearly being taken for such a ride. Please pass on our thanks to all those involved in achieving this victory in such as short period of time. "

Ms M - Estates - 11/03/2010 "Can't thank you enough. Please pass on my thanks to your team of experts. This has been such a lengthy process and mostly because of the jargon, and no one being able to break it down in the layman's terms like you did a few weeks ago. Thanks again for everything. "